{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-20T13:11:18.409Z"
  },
  "data": {
    "id": "incident_statuspage_sinch_9vcjhk1sj2x1",
    "slug": "sinch-sinch-elastic-sip-trunking-incident-inbound-call-completion-issues-2026-07-16",
    "title": "Sinch Elastic SIP Trunking - Incident - Inbound call completion issues",
    "summary": "Sinch Elastic SIP Trunking - Incident - Inbound call completion issues",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-16T21:14:16.354+00:00",
    "updatedAt": "2026-07-16T22:29:51.789+00:00",
    "resolvedAt": "2026-07-16T22:29:51.769+00:00",
    "provider": {
      "slug": "sinch",
      "name": "Sinch"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/sinch-sinch-elastic-sip-trunking-incident-inbound-call-completion-issues-2026-07-16",
      "api": "/api/v1/incidents/sinch-sinch-elastic-sip-trunking-incident-inbound-call-completion-issues-2026-07-16",
      "providerHtml": "/providers/sinch"
    },
    "impactSummary": "Sinch reported a none event for the affected tracked services.",
    "source": {
      "id": "source_sinch_status",
      "kind": "official_api",
      "name": "Sinch Status",
      "checkedAt": "2026-07-20T13:05:03.074+00:00",
      "officialUrl": "https://status.sinch.com",
      "statusPageUrl": "https://status.sinch.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sinch_9vcjhk1sj2x1_34jslty5dsd1",
        "status": "identified",
        "body": "Sinch has identified the root cause of inbound call completion issues on the Elastic SIP Trunking Platform. We are actively working to restore services. Updates will be provided as soon as possible.\n\nWe appreciate your patience and apologize for any inconvenience.",
        "createdAt": "2026-07-16T21:14:16.491+00:00"
      },
      {
        "id": "update_statuspage_sinch_9vcjhk1sj2x1_9c7j9jy7g0dx",
        "status": "monitoring",
        "body": "A fix has been implemented and we are closely monitoring. Additional information will be provided as soon as it is available.",
        "createdAt": "2026-07-16T21:26:06.095+00:00"
      },
      {
        "id": "update_statuspage_sinch_9vcjhk1sj2x1_3fln216nksx8",
        "status": "resolved",
        "body": "All inbound services for Elastic SIP Trunking have restored as of 21:12 UTC. If you have any additional questions, please submit a ticket to support@sinch.com.",
        "createdAt": "2026-07-16T22:29:51.769+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}