{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T11:37:12.104Z"
  },
  "data": {
    "id": "incident_statuspage_sinch_nsy9ym8j9gm7",
    "slug": "sinch-sinch-elastic-sip-trunking-call-completion-issues-2026-07-15",
    "title": "Sinch Elastic SIP Trunking - Call Completion Issues",
    "summary": "Sinch Elastic SIP Trunking - Call Completion Issues",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-15T15:00:26.117+00:00",
    "updatedAt": "2026-07-15T19:08:00.504+00:00",
    "resolvedAt": "2026-07-15T19:08:00.489+00:00",
    "provider": {
      "slug": "sinch",
      "name": "Sinch"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/sinch-sinch-elastic-sip-trunking-call-completion-issues-2026-07-15",
      "api": "/api/v1/incidents/sinch-sinch-elastic-sip-trunking-call-completion-issues-2026-07-15",
      "providerHtml": "/providers/sinch"
    },
    "impactSummary": "Sinch reported a none event for the affected tracked services.",
    "source": {
      "id": "source_sinch_status",
      "kind": "official_api",
      "name": "Sinch Status",
      "checkedAt": "2026-07-19T11:30:43.107+00:00",
      "officialUrl": "https://status.sinch.com",
      "statusPageUrl": "https://status.sinch.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sinch_nsy9ym8j9gm7_b9mf578bcr0s",
        "status": "investigating",
        "body": "Sinch is currently investigating reports of call completion issues on the Elastic SIP Trunking Platform. Internal teams are actively engaged to resolve the issue. Updates will be provided as soon as possible.\n\nWe appreciate your patience and apologize for any inconvenience.",
        "createdAt": "2026-07-15T15:00:26.226+00:00"
      },
      {
        "id": "update_statuspage_sinch_nsy9ym8j9gm7_t42mlh7kvzsz",
        "status": "monitoring",
        "body": "Elastic SIP Trunking service is now restored and we are monitoring. Services restored at approximately 15:10 UTC. We will continue to monitor and advise if any further issues are observed.",
        "createdAt": "2026-07-15T15:31:46.86+00:00"
      },
      {
        "id": "update_statuspage_sinch_nsy9ym8j9gm7_lst13y1hsv3g",
        "status": "resolved",
        "body": "All services are confirmed restored and this incident is now resolved.",
        "createdAt": "2026-07-15T19:08:00.489+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}