{
  "meta": {
    "version": "v1",
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      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
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      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
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    "generatedAt": "2026-09-19T04:23:26.395Z"
  },
  "data": {
    "id": "incident_statuspage_sinch_qfyddt19fdhh",
    "slug": "sinch-services-operator-services-potential-delay-in-delivery-of-mo-mt-and-dlr-2026-09-17-dt19fdhh",
    "title": "Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-65291 (MNOC-65292)",
    "summary": "Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-65291 (MNOC-65292)",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-17T11:46:34.431+00:00",
    "updatedAt": "2026-09-18T15:54:30.947+00:00",
    "resolvedAt": "2026-09-18T15:54:30.93+00:00",
    "provider": {
      "slug": "sinch",
      "name": "Sinch"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/sinch-services-operator-services-potential-delay-in-delivery-of-mo-mt-and-dlr-2026-09-17-dt19fdhh",
      "api": "/api/v1/incidents/sinch-services-operator-services-potential-delay-in-delivery-of-mo-mt-and-dlr-2026-09-17-dt19fdhh",
      "providerHtml": "/providers/sinch",
      "alerts": "https://outagedeck.com/account?stack=sinch&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Sinch reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_sinch_status",
      "kind": "official_api",
      "name": "Sinch Status",
      "checkedAt": "2026-09-19T04:15:03.816+00:00",
      "stale": false,
      "officialUrl": "https://status.sinch.com",
      "statusPageUrl": "https://status.sinch.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sinch_qfyddt19fdhh_w0kw57j7kyzr",
        "status": "identified",
        "body": "Ticket Number:  MNOC-65291\nServices: SMSx, MM4\n\nDescription:  \nCurrently, we are observing queues related to MO, MT and DLR traffic within our SMSx/MM4  \nFew customers may observe a potential delay in delivery for MO, MT and DLR traffic.  \n\nOur technical teams are actively working to identify the root cause and implement a resolution as quickly as possible. We will continue to provide updates as more information becomes available.  We appreciate your patience and understanding.\n\n\nImpact:\nMobile Terminating (MT) Traffic:  Potential delay in delivery\nMobile Originated (MO) Traffic:  Potential delay in delivery\nDR Notification:  Potential delay in delivery\nReport Manager Access:  (remove if not applicable)\nReport Manager Statistics :  (remove if not applicable)\n\nIncident Start Date & Time (GMT) :  September 17, 06:45 UTC\n\nIf you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.",
        "createdAt": "2026-09-17T11:46:34.642+00:00"
      },
      {
        "id": "update_statuspage_sinch_qfyddt19fdhh_8v9hv7kjmb51",
        "status": "identified",
        "body": "A network issue was identified which could result in certain customers observing a potential delay in delivery.  Technical resources are engaged and actively working on repair of the issue.  Updates will continue to be provided.",
        "createdAt": "2026-09-17T13:00:45.13+00:00"
      },
      {
        "id": "update_statuspage_sinch_qfyddt19fdhh_z5wsmfsgd0mr",
        "status": "monitoring",
        "body": "A fix has been implemented.  Queues are depleting and delays should be mitigated.  Technical teams are monitoring for service stability.",
        "createdAt": "2026-09-17T13:24:29.579+00:00"
      },
      {
        "id": "update_statuspage_sinch_qfyddt19fdhh_msvvc0z3n46g",
        "status": "resolved",
        "body": "Issue has remained stable. Resolving incident.",
        "createdAt": "2026-09-18T15:54:30.93+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
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}