{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T12:03:49.429Z"
  },
  "data": {
    "id": "incident_statuspage_sinch_7vhv3k6qg323",
    "slug": "sinch-services-operator-services-potential-delay-in-delivery-of-mo-mt-and-dlr-2026-07-16-3k6qg323",
    "title": "Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-64700",
    "summary": "Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-64700",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-16T20:47:20.699+00:00",
    "updatedAt": "2026-07-17T21:23:22.463+00:00",
    "resolvedAt": "2026-07-17T21:23:22.444+00:00",
    "provider": {
      "slug": "sinch",
      "name": "Sinch"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/sinch-services-operator-services-potential-delay-in-delivery-of-mo-mt-and-dlr-2026-07-16-3k6qg323",
      "api": "/api/v1/incidents/sinch-services-operator-services-potential-delay-in-delivery-of-mo-mt-and-dlr-2026-07-16-3k6qg323",
      "providerHtml": "/providers/sinch"
    },
    "impactSummary": "Sinch reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_sinch_status",
      "kind": "official_api",
      "name": "Sinch Status",
      "checkedAt": "2026-07-19T12:00:05.692+00:00",
      "officialUrl": "https://status.sinch.com",
      "statusPageUrl": "https://status.sinch.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sinch_7vhv3k6qg323_3ssw6clg5y3b",
        "status": "investigating",
        "body": "Ticket Number:  MNOC-64700\nServices: SMSx\n\nDescription:  \nCurrently, we are observing queues related to MO, MT and DLR traffic within our SMSx platform.  \nFew customers may observe a potential delay in delivery for MO, MT and DLR traffic.  \n\nOur technical teams are actively working to identify the root cause and implement a resolution as quickly as possible. We will continue to provide updates as more information becomes available.  We appreciate your patience and understanding.\n\n\nImpact:\nMobile Terminating (MT) Traffic:  Potential delay in delivery\nMobile Originated (MO) Traffic:  Potential delay in delivery\nDR Notification:  Potential delay in delivery\n\nIncident Start Date & Time (GMT) :  July 16, 19:05\n\nIf you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.",
        "createdAt": "2026-07-16T20:47:20.812+00:00"
      },
      {
        "id": "update_statuspage_sinch_7vhv3k6qg323_dvbsw5wm1czg",
        "status": "monitoring",
        "body": "The issue was identified and corrected, and services have normalized.  Engineering is currently working on a permanent fix as we monitor for any further interruptions in the interim.",
        "createdAt": "2026-07-16T21:46:50.615+00:00"
      },
      {
        "id": "update_statuspage_sinch_7vhv3k6qg323_mycz3q05drcn",
        "status": "monitoring",
        "body": "We are continuing to monitor for any further issues.",
        "createdAt": "2026-07-17T03:10:44.658+00:00"
      },
      {
        "id": "update_statuspage_sinch_7vhv3k6qg323_s40wf1zyx0xg",
        "status": "resolved",
        "body": "Technical teams deployed a corrective fix and initial monitoring has yielded positive results.  Sinch NOC will continue to monitor services for stability.",
        "createdAt": "2026-07-17T21:23:22.444+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
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}