{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T12:03:19.072Z"
  },
  "data": {
    "id": "incident_statuspage_sinch_5cswxfx3v5xf",
    "slug": "sinch-services-operator-services-potential-delay-in-delivery-of-mo-mt-and-dlr-2026-07-06-xfx3v5xf",
    "title": "Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-64657",
    "summary": "Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-64657",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-06T21:35:01.759+00:00",
    "updatedAt": "2026-07-07T19:25:24.564+00:00",
    "resolvedAt": "2026-07-07T19:25:24.547+00:00",
    "provider": {
      "slug": "sinch",
      "name": "Sinch"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/sinch-services-operator-services-potential-delay-in-delivery-of-mo-mt-and-dlr-2026-07-06-xfx3v5xf",
      "api": "/api/v1/incidents/sinch-services-operator-services-potential-delay-in-delivery-of-mo-mt-and-dlr-2026-07-06-xfx3v5xf",
      "providerHtml": "/providers/sinch"
    },
    "impactSummary": "Sinch reported a none event for the affected tracked services.",
    "source": {
      "id": "source_sinch_status",
      "kind": "official_api",
      "name": "Sinch Status",
      "checkedAt": "2026-07-19T12:00:05.692+00:00",
      "officialUrl": "https://status.sinch.com",
      "statusPageUrl": "https://status.sinch.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sinch_5cswxfx3v5xf_q5vqw2kfcf6d",
        "status": "identified",
        "body": "Ticket Number:  MNOC-64657\nServices: SMSx\n\nDescription:  \nWe observed queues related to MO, MT and DLR traffic within our SMSx platform.  \nFew customers may have observed a potential delay in delivery for MO, MT and DLR traffic on 06 July, 2026 between 19:20 - 20:35 GMT.  \n\nOur technical teams are actively working on the root cause and are monitoring for stability. We will continue to provide updates as more information becomes available.  We appreciate your patience and understanding.\n\n\nImpact:\nMobile Terminating (MT) Traffic:  Potential delay in delivery\nMobile Originated (MO) Traffic:  Potential delay in delivery\nDR Notification:  Potential delay in delivery\n\nIncident Start Date & Time (GMT) :  06 July, 2026\n\nIf you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.",
        "createdAt": "2026-07-06T21:35:01.813+00:00"
      },
      {
        "id": "update_statuspage_sinch_5cswxfx3v5xf_p6m24kylwkjm",
        "status": "identified",
        "body": "Engineering continues to work on this issue.  A secondary queueing period was observed between 21:49-22:22 GMT and has recovered with messages processing normally at this time.",
        "createdAt": "2026-07-06T22:43:44.847+00:00"
      },
      {
        "id": "update_statuspage_sinch_5cswxfx3v5xf_br88y4hlyqym",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-07-06T23:17:46.386+00:00"
      },
      {
        "id": "update_statuspage_sinch_5cswxfx3v5xf_sfng2084vfdv",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-07-07T19:25:24.547+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
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}