{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-22T21:36:35.319Z"
  },
  "data": {
    "id": "incident_statuspage_sinch_cydfsvr8xkc0",
    "slug": "sinch-service-degradation-calling-ap-southeast-1-2026-09-22",
    "title": "Service Degradation – Calling – AP-Southeast-1",
    "summary": "Service Degradation – Calling – AP-Southeast-1",
    "status": "resolved",
    "stale": false,
    "severity": "critical",
    "startedAt": "2026-09-22T05:40:05.418+00:00",
    "updatedAt": "2026-09-22T08:36:31.462+00:00",
    "resolvedAt": "2026-09-22T08:36:31.448+00:00",
    "provider": {
      "slug": "sinch",
      "name": "Sinch"
    },
    "affectedServices": [
      {
        "slug": "sinch-voice",
        "name": "Voice & SIP Trunking"
      }
    ],
    "links": {
      "html": "/incidents/sinch-service-degradation-calling-ap-southeast-1-2026-09-22",
      "api": "/api/v1/incidents/sinch-service-degradation-calling-ap-southeast-1-2026-09-22",
      "providerHtml": "/providers/sinch",
      "alerts": "https://outagedeck.com/account?stack=sinch&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Sinch reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_sinch_status",
      "kind": "official_api",
      "name": "Sinch Status",
      "checkedAt": "2026-09-22T21:30:10.444+00:00",
      "stale": false,
      "officialUrl": "https://status.sinch.com",
      "statusPageUrl": "https://status.sinch.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sinch_cydfsvr8xkc0_kg8bt2hns9vr",
        "status": "investigating",
        "body": "We want to inform you that we are currently experiencing a performance degradation impacting our Calling services in the AP-Southeast-1 region.\n\nIncident Start Time: 2026-09-22 04:50 UTC\n\nImpact: Customers may experience delayed or failed attempts via In-app Calling / PSTN Calling/ Video Calling and SIP Trunk .\n\nWe sincerely apologize for any inconvenience this may cause and appreciate your understanding while we work to resolve the issue.\n\nFor further information or assistance, please contact us at support@sinch.com.",
        "createdAt": "2026-09-22T05:40:05.545+00:00"
      },
      {
        "id": "update_statuspage_sinch_cydfsvr8xkc0_drh1jzlnkwyr",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-09-22T07:09:33.358+00:00"
      },
      {
        "id": "update_statuspage_sinch_cydfsvr8xkc0_8pyf4s9zx5p3",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-09-22T08:15:35.909+00:00"
      },
      {
        "id": "update_statuspage_sinch_cydfsvr8xkc0_38jcp64ms37q",
        "status": "resolved",
        "body": "This incident has been resolved.\n\nIncident Start Time: 2026-09-22 04:50 UTC\nIncident End Time: 2026-09-22 07:23 UTC",
        "createdAt": "2026-09-22T08:36:31.448+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}