{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T10:04:25.527Z"
  },
  "data": {
    "id": "incident_statuspage_sinch_lqsldjt57jv0",
    "slug": "sinch-engage-zoho-crm-temporary-outage-2026-10-09",
    "title": "Engage - Zoho CRM Temporary Outage",
    "summary": "Engage - Zoho CRM Temporary Outage",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-09T07:00:00+00:00",
    "updatedAt": "2026-10-09T10:00:02.352+00:00",
    "resolvedAt": "2026-10-09T07:00:00+00:00",
    "provider": {
      "slug": "sinch",
      "name": "Sinch"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/sinch-engage-zoho-crm-temporary-outage-2026-10-09",
      "api": "/api/v1/incidents/sinch-engage-zoho-crm-temporary-outage-2026-10-09",
      "providerHtml": "/providers/sinch",
      "alerts": "https://outagedeck.com/account?stack=sinch&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Sinch reported this event with no impact level.",
    "source": {
      "id": "source_sinch_status",
      "kind": "official_api",
      "name": "Sinch Status",
      "checkedAt": "2026-10-11T10:00:11.386+00:00",
      "stale": false,
      "officialUrl": "https://status.sinch.com",
      "statusPageUrl": "https://status.sinch.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sinch_lqsldjt57jv0_792j2jhdg0q7",
        "status": "resolved",
        "body": "We are writing to inform you regarding an incident that affected our Engage - Zoho CRM services during the below time-frame.\n\nIncident Start Time: 2026-10-09  07:00  UTC\nIncident End Time: 2026-10-09  07:30  UTC\n\nDuring the incident you may have experienced issues sending messages, reviewing reports and other functionalities.\n\nA fix has been deployed and the issue was resolved.\nThank you for understanding and our sincere apologies for any disruptions to your business.",
        "createdAt": "2026-10-09T10:00:02.341+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}