{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-20T13:09:35.846Z"
  },
  "data": {
    "id": "incident_statuspage_sinch_z66g9ftzqhj2",
    "slug": "sinch-customer-dashboard-conversation-api-analytics-degradation-2026-06-10",
    "title": "Customer Dashboard - Conversation API - Analytics Degradation",
    "summary": "Customer Dashboard - Conversation API - Analytics Degradation",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-06-10T12:56:45.176+00:00",
    "updatedAt": "2026-07-08T08:05:43.675+00:00",
    "resolvedAt": "2026-07-08T08:05:43.654+00:00",
    "provider": {
      "slug": "sinch",
      "name": "Sinch"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/sinch-customer-dashboard-conversation-api-analytics-degradation-2026-06-10",
      "api": "/api/v1/incidents/sinch-customer-dashboard-conversation-api-analytics-degradation-2026-06-10",
      "providerHtml": "/providers/sinch"
    },
    "impactSummary": "Sinch reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_sinch_status",
      "kind": "official_api",
      "name": "Sinch Status",
      "checkedAt": "2026-07-20T13:05:03.074+00:00",
      "officialUrl": "https://status.sinch.com",
      "statusPageUrl": "https://status.sinch.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_dmvtmkp8kqb4",
        "status": "investigating",
        "body": "We are currently facing a service degradation on dashboard analytics for a subset of Conversation API traffic sent.\n\nImpact: Customers may notice an inaccurate status for a subset of Conversation API messages\n\nFor any inquiries, please contact support@sinch.com.",
        "createdAt": "2026-06-10T12:56:45.254+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_xc5pjz3y5nh7",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-10T14:09:10.661+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_t75652t2tf03",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-10T18:18:40.14+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_r0ztphjp7vjt",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-11T05:15:06.162+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_qjgkpqgrh8c1",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-11T14:15:05.722+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_v1v76dq0gmn4",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-12T15:35:04.911+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_grgxlbkpvpyb",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-13T16:15:22.86+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_862y8fy51jky",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-14T16:20:49.844+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_yt9p06m4zggt",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-15T17:14:16.556+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_6j0x90cjsn12",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-16T18:13:52.462+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_56wrgbvgsd07",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-17T19:05:40.806+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_pppr7zln18pm",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-18T22:19:18.456+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_7pj47wstgtw6",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-19T23:41:27.233+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_p6f2wytj26dt",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-21T04:09:54.636+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_dt4kjwdqsnrx",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-22T05:11:09.272+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_3j49cvysdbm5",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-23T05:59:51.066+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_pngwq49rzvfb",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-24T06:10:29.22+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_09n7r64t7w2x",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-25T08:44:53.729+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_cgnnvf3m48d9",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-26T09:59:41.502+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_n604g8pqf6cn",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-27T10:09:54.161+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_xyl9jzqzkv0f",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-28T13:32:50.573+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_pgmf70xbmj7f",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-29T13:43:22.398+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_5gj8dlr0s2c3",
        "status": "identified",
        "body": "The issue has been identified and a fix is being implemented.",
        "createdAt": "2026-06-30T07:43:53.765+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_1tklc1zx9y1t",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-07-01T12:29:45.82+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_pgg7xrpylz4x",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-07-02T12:46:35.27+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_5gncqs1bhny2",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-07-03T13:53:20.338+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_79w7rl2vqfhp",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-07-04T17:44:53.772+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_cvqggh4j8lmj",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-07-05T19:27:49.97+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_tzz3ghqzdrm7",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-07-06T21:22:22.703+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_sr3vrw3vmchj",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-07-07T23:58:11.883+00:00"
      },
      {
        "id": "update_statuspage_sinch_z66g9ftzqhj2_44h2gg20l5jj",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-07-08T08:05:43.654+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}