{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-22T20:09:18.504Z"
  },
  "data": {
    "id": "incident_statuspage_shopify_tdj039mpxkk9",
    "slug": "shopify-some-stripe-payment-checkouts-may-fail-with-a-generic-error-when-a-2026-07-22-39mpxkk9",
    "title": "Some Stripe Payment Checkouts may fail with a generic error when a credit card is used as an payment option across multiple shops.",
    "summary": "Some Stripe Payment Checkouts may fail with a generic error when a credit card is used as an payment option across multiple shops.",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-22T12:40:49+00:00",
    "updatedAt": "2026-07-22T14:49:58.751+00:00",
    "resolvedAt": "2026-07-22T14:49:57+00:00",
    "provider": {
      "slug": "shopify",
      "name": "Shopify"
    },
    "affectedServices": [
      {
        "slug": "shopify-storefront",
        "name": "Storefront & Checkout"
      }
    ],
    "links": {
      "html": "/incidents/shopify-some-stripe-payment-checkouts-may-fail-with-a-generic-error-when-a-2026-07-22-39mpxkk9",
      "api": "/api/v1/incidents/shopify-some-stripe-payment-checkouts-may-fail-with-a-generic-error-when-a-2026-07-22-39mpxkk9",
      "providerHtml": "/providers/shopify"
    },
    "impactSummary": "Shopify reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_shopify_status",
      "kind": "official_api",
      "name": "Shopify Status",
      "checkedAt": "2026-07-22T20:05:01.486+00:00",
      "officialUrl": "https://www.shopifystatus.com",
      "statusPageUrl": "https://www.shopifystatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_shopify_tdj039mpxkk9_x3m826pzx1r9",
        "status": "investigating",
        "body": "Some Checkouts with Stripe Paymentmay experience checkout errors with payment failure or other error message.",
        "createdAt": "2026-07-22T12:40:50.465+00:00"
      },
      {
        "id": "update_statuspage_shopify_tdj039mpxkk9_wd39whgh2pdt",
        "status": "investigating",
        "body": "We can confirm that merchants with Stripe Payment Gateway enabled may experience one of the following:\n\n* Multiple payment options enabled, Checkouts will not surface the credit card form.\n* Merchants with only credit cards enabled, Checkouts will continue to surface and continue to see processing and other errors.",
        "createdAt": "2026-07-22T12:56:27.283+00:00"
      },
      {
        "id": "update_statuspage_shopify_tdj039mpxkk9_jlyqp71wm8zh",
        "status": "investigating",
        "body": "We are actively working with our third-party payment provider and we will update you as we resolve the checkout errors.",
        "createdAt": "2026-07-22T13:13:15.391+00:00"
      },
      {
        "id": "update_statuspage_shopify_tdj039mpxkk9_2ldk7jdjndvk",
        "status": "identified",
        "body": "We've identified the problem impacting our third-party payment provider and we're working on a solution.",
        "createdAt": "2026-07-22T13:23:35.685+00:00"
      },
      {
        "id": "update_statuspage_shopify_tdj039mpxkk9_vmnpp0dgzmm9",
        "status": "monitoring",
        "body": "This issue has been resolved and is being monitored.",
        "createdAt": "2026-07-22T14:13:23.765+00:00"
      },
      {
        "id": "update_statuspage_shopify_tdj039mpxkk9_xgcwhr0667sk",
        "status": "resolved",
        "body": "Between 11:54 - 14:07 UTC, we experienced checkout errors for stores using Stripe Payment Gateway. A fix was implemented at 14:07 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.",
        "createdAt": "2026-07-22T14:49:58.352+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}