{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-02T18:58:27.797Z"
  },
  "data": {
    "id": "incident_statuspage_shopify_sxmcsw2m208h",
    "slug": "shopify-some-merchants-encountering-error-messages-within-their-admins-2026-10-29",
    "title": "Some merchants encountering error messages within their admins",
    "summary": "Some merchants encountering error messages within their admins",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-10-29T08:18:00+00:00",
    "updatedAt": "2026-10-29T09:10:09.536+00:00",
    "resolvedAt": "2026-10-29T09:10:09.536+00:00",
    "provider": {
      "slug": "shopify",
      "name": "Shopify"
    },
    "affectedServices": [
      {
        "slug": "shopify-api",
        "name": "API & Mobile"
      }
    ],
    "links": {
      "html": "/incidents/shopify-some-merchants-encountering-error-messages-within-their-admins-2026-10-29",
      "api": "/api/v1/incidents/shopify-some-merchants-encountering-error-messages-within-their-admins-2026-10-29",
      "providerHtml": "/providers/shopify",
      "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Shopify reported a major event for the affected tracked services.",
    "source": {
      "id": "source_shopify_status",
      "kind": "official_api",
      "name": "Shopify Status",
      "checkedAt": "2026-11-02T18:50:09.473+00:00",
      "stale": false,
      "officialUrl": "https://www.shopifystatus.com",
      "statusPageUrl": "https://www.shopifystatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_shopify_sxmcsw2m208h_92hyvmbhmy9z",
        "status": "investigating",
        "body": "Merchants may experience errors or slow loading when trying to access the Shopify admin. Affected pages may fail to load and show the message \"504 Gateway Time-out\". We're investigating and will provide an update as soon as possible.",
        "createdAt": "2026-10-29T08:18:30.722+00:00"
      },
      {
        "id": "update_statuspage_shopify_sxmcsw2m208h_fxdwd0y5rmnd",
        "status": "investigating",
        "body": "We are continuing to investigate slow page loads and errors affecting Admin for some merchants. We will provide another update when more information is available.",
        "createdAt": "2026-10-29T08:34:42.902+00:00"
      },
      {
        "id": "update_statuspage_shopify_sxmcsw2m208h_x7y87ljk3nzp",
        "status": "identified",
        "body": "We've identified the problem impacting Admin and mobile version of Admin and we're working on a solution. Admin is now fully available and our team continues to work on the issues impacting the mobile version.",
        "createdAt": "2026-10-29T08:43:42.248+00:00"
      },
      {
        "id": "update_resolution_incident_statuspage_shopify_sxmcsw2m208h_20261029t091009536z",
        "status": "resolved",
        "body": "OutageDeck marked this incident resolved after it stopped appearing in what OutageDeck reads for this provider, at 2026-10-29T09:10:09.536Z.",
        "createdAt": "2026-10-29T09:10:09.536+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}