{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-08T01:01:59.347Z"},"data":{"id":"incident_statuspage_shopify_ds8xn3g4w0lf","slug":"shopify-some-merchants-are-experiencing-issues-accessing-storefronts-and-2023-03-13-n3g4w0lf","title":"Some Merchants are experiencing issues accessing Storefronts and Shopify Admins","summary":"Some Merchants are experiencing issues accessing Storefronts and Shopify Admins","status":"resolved","severity":"critical","startedAt":"2023-03-13T15:24:27+00:00","updatedAt":"2024-10-23T05:09:35.145+00:00","resolvedAt":"2023-03-13T16:05:33.659+00:00","provider":{"slug":"shopify","name":"Shopify"},"affectedServices":[{"slug":"shopify-admin","name":"Admin & Reports"},{"slug":"shopify-storefront","name":"Storefront & Checkout"}],"links":{"html":"/incidents/shopify-some-merchants-are-experiencing-issues-accessing-storefronts-and-2023-03-13-n3g4w0lf","api":"/api/v1/incidents/shopify-some-merchants-are-experiencing-issues-accessing-storefronts-and-2023-03-13-n3g4w0lf","providerHtml":"/providers/shopify"},"impactSummary":"Shopify reported a critical event for the affected tracked services.","source":{"id":"source_shopify_status","kind":"official_api","name":"Shopify Status","checkedAt":"2026-07-08T01:00:24.459+00:00","officialUrl":"https://www.shopifystatus.com","statusPageUrl":"https://www.shopifystatus.com"},"updates":[{"id":"update_statuspage_shopify_ds8xn3g4w0lf_3m6q9zj76vbq","status":"investigating","body":"We are aware and investigating the issue. There are also issues with accessing our Help Center, please stay tuned here for updates.","createdAt":"2023-03-13T15:24:27.748+00:00"},{"id":"update_statuspage_shopify_ds8xn3g4w0lf_glq5mfsc2ht1","status":"investigating","body":"We are continuing to investigate this issue.","createdAt":"2023-03-13T15:24:57.521+00:00"},{"id":"update_statuspage_shopify_ds8xn3g4w0lf_3b3qw5pvzqwh","status":"investigating","body":"Storefronts and Checkouts are beginning to recover as well as our access to Support. We are continuing to work on resolving the issue.","createdAt":"2023-03-13T15:35:57.009+00:00"},{"id":"update_statuspage_shopify_ds8xn3g4w0lf_g70bqstwcykp","status":"investigating","body":"We are continuing to investigate this issue.","createdAt":"2023-03-13T15:36:44.72+00:00"},{"id":"update_statuspage_shopify_ds8xn3g4w0lf_l01s0c34jffw","status":"identified","body":"Storefronts and Checkouts are beginning to recover as well as our access to Support. We are continuing to work on resolving the issue.","createdAt":"2023-03-13T15:36:54.891+00:00"},{"id":"update_statuspage_shopify_ds8xn3g4w0lf_xnr409j86x6h","status":"identified","body":"Checkouts, Storefronts, and our Help Center is fully recovered. We are continuing to work on the issues impacting Shopify Admins.","createdAt":"2023-03-13T15:42:27.515+00:00"},{"id":"update_statuspage_shopify_ds8xn3g4w0lf_lfgl00ymq1f3","status":"monitoring","body":"A fix has been implemented and the issues impacting Shopify Admins should now also be resolved. Checkouts, Storefronts and access to Support continues to be operational.","createdAt":"2023-03-13T15:56:06.093+00:00"},{"id":"update_statuspage_shopify_ds8xn3g4w0lf_4qh11ghwy02f","status":"resolved","body":"This incident has been resolved.","createdAt":"2023-03-13T16:05:33.659+00:00"}],"access":{"plan":"public","keyed":false}}}