{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-09T05:36:47.100Z"
  },
  "data": {
    "id": "incident_statuspage_shopify_jrvdyl4cjq19",
    "slug": "shopify-some-merchants-and-customers-experiencing-issues-accessing-storefronts-2026-07-10-yl4cjq19",
    "title": "Some merchants and customers experiencing issues accessing storefronts, admins",
    "summary": "Some merchants and customers experiencing issues accessing storefronts, admins",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-07-10T16:24:00+00:00",
    "updatedAt": "2026-07-10T22:29:47.265+00:00",
    "resolvedAt": "2026-07-10T22:29:46+00:00",
    "provider": {
      "slug": "shopify",
      "name": "Shopify"
    },
    "affectedServices": [
      {
        "slug": "shopify-admin",
        "name": "Admin & Reports"
      },
      {
        "slug": "shopify-storefront",
        "name": "Storefront & Checkout"
      }
    ],
    "links": {
      "html": "/incidents/shopify-some-merchants-and-customers-experiencing-issues-accessing-storefronts-2026-07-10-yl4cjq19",
      "api": "/api/v1/incidents/shopify-some-merchants-and-customers-experiencing-issues-accessing-storefronts-2026-07-10-yl4cjq19",
      "providerHtml": "/providers/shopify",
      "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Shopify reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_shopify_status",
      "kind": "official_api",
      "name": "Shopify Status",
      "checkedAt": "2026-10-09T05:35:01.667+00:00",
      "stale": false,
      "officialUrl": "https://www.shopifystatus.com",
      "statusPageUrl": "https://www.shopifystatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_shopify_jrvdyl4cjq19_jnwpnbsww8zb",
        "status": "investigating",
        "body": "Storefronts and admins may be showing elevated, intermittent errors currently. Store logins and new store creations are also impacted. We are investigating and working to resolve these issues.",
        "createdAt": "2026-07-10T16:24:40.222+00:00"
      },
      {
        "id": "update_statuspage_shopify_jrvdyl4cjq19_fbstqvd8b9xz",
        "status": "identified",
        "body": "We're continuing to work on addressing the admin and storefront issues, and will keep you updated.",
        "createdAt": "2026-07-10T16:47:42.828+00:00"
      },
      {
        "id": "update_statuspage_shopify_jrvdyl4cjq19_dfqvshdjfjph",
        "status": "monitoring",
        "body": "These issues have been resolved and error rates are back down. We are continuing to monitor.",
        "createdAt": "2026-07-10T17:19:16.063+00:00"
      },
      {
        "id": "update_statuspage_shopify_jrvdyl4cjq19_yxlnqt7jpf26",
        "status": "monitoring",
        "body": "We are continuing to monitor to ensure the health of the affected areas.",
        "createdAt": "2026-07-10T17:54:07.738+00:00"
      },
      {
        "id": "update_statuspage_shopify_jrvdyl4cjq19_7rtctjtmy5qw",
        "status": "resolved",
        "body": "Between 14:30 - 17:20 UTC, some merchants and customers experienced issues accessing storefronts and admins. The monitoring period for this issue has ended and no further impact has been observed.",
        "createdAt": "2026-07-10T22:29:46.703+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}