{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-18T01:05:48.325Z"
  },
  "data": {
    "id": "incident_statuspage_shopify_vbmjdvdlqfws",
    "slug": "shopify-some-merchants-and-buyers-may-have-encountered-error-messages-with-one-2026-07-16-dvdlqfws",
    "title": "Some merchants and buyers may have encountered error messages with one or more of the following: storefronts, checkouts",
    "summary": "Some merchants and buyers may have encountered error messages with one or more of the following: storefronts, checkouts",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-07-17T02:02:00+00:00",
    "updatedAt": "2026-07-17T20:22:37.584+00:00",
    "resolvedAt": "2026-07-17T04:57:26+00:00",
    "provider": {
      "slug": "shopify",
      "name": "Shopify"
    },
    "affectedServices": [
      {
        "slug": "shopify-storefront",
        "name": "Storefront & Checkout"
      }
    ],
    "links": {
      "html": "/incidents/shopify-some-merchants-and-buyers-may-have-encountered-error-messages-with-one-2026-07-16-dvdlqfws",
      "api": "/api/v1/incidents/shopify-some-merchants-and-buyers-may-have-encountered-error-messages-with-one-2026-07-16-dvdlqfws",
      "providerHtml": "/providers/shopify"
    },
    "impactSummary": "Shopify reported a major event for the affected tracked services.",
    "source": {
      "id": "source_shopify_status",
      "kind": "official_api",
      "name": "Shopify Status",
      "checkedAt": "2026-07-18T01:01:00.099+00:00",
      "officialUrl": "https://www.shopifystatus.com",
      "statusPageUrl": "https://www.shopifystatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_shopify_vbmjdvdlqfws_jkwjlsm7nmyq",
        "status": "investigating",
        "body": "Merchants and buyers may experience issues when trying to access Shopify storefronts, and attempting to check out. We are investigating and working to resolve these issues.",
        "createdAt": "2026-07-17T20:22:32.288+00:00"
      },
      {
        "id": "update_statuspage_shopify_vbmjdvdlqfws_yvmxglc8bfqg",
        "status": "investigating",
        "body": "We're continuing to work on addressing the storefront and checkout issues, and will keep you updated.",
        "createdAt": "2026-07-17T20:22:33.339+00:00"
      },
      {
        "id": "update_statuspage_shopify_vbmjdvdlqfws_vmbqg7g8nw40",
        "status": "identified",
        "body": "We've identified the problem impacting storefronts and checkouts, and we're working on a solution.",
        "createdAt": "2026-07-17T20:22:34.414+00:00"
      },
      {
        "id": "update_statuspage_shopify_vbmjdvdlqfws_pbdxqrbz5nch",
        "status": "identified",
        "body": "We've identified the problem and are seeing recovery from our mitigation efforts. We will continue to monitor and update.",
        "createdAt": "2026-07-17T20:22:35.109+00:00"
      },
      {
        "id": "update_statuspage_shopify_vbmjdvdlqfws_sx2sslzn92tc",
        "status": "monitoring",
        "body": "This issue has been resolved and is being monitored.",
        "createdAt": "2026-07-17T20:22:35.874+00:00"
      },
      {
        "id": "update_statuspage_shopify_vbmjdvdlqfws_sl2g62b4ftm0",
        "status": "resolved",
        "body": "Between 00:30 UTC and 03:33 UTC, we experienced an infrastructural issue that resulted in errors across Shopify storefronts and checkouts. A fix was implemented at 03:33 which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.",
        "createdAt": "2026-07-17T20:22:37.054+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}