{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-14T06:02:14.325Z"
  },
  "data": {
    "id": "incident_statuspage_shopify_flx7yzcnz9vp",
    "slug": "shopify-shopify-sidekick-is-unavailable-2026-11-12",
    "title": "Shopify Sidekick is unavailable",
    "summary": "Shopify Sidekick is unavailable",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-12T23:01:33+00:00",
    "updatedAt": "2026-11-12T23:23:35.657+00:00",
    "resolvedAt": "2026-11-12T23:23:34+00:00",
    "provider": {
      "slug": "shopify",
      "name": "Shopify"
    },
    "affectedServices": [
      {
        "slug": "shopify-admin",
        "name": "Admin & Reports"
      }
    ],
    "links": {
      "html": "/incidents/shopify-shopify-sidekick-is-unavailable-2026-11-12",
      "api": "/api/v1/incidents/shopify-shopify-sidekick-is-unavailable-2026-11-12",
      "providerHtml": "/providers/shopify",
      "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Shopify reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_shopify_status",
      "kind": "official_api",
      "name": "Shopify Status",
      "checkedAt": "2026-11-14T06:00:09.419+00:00",
      "stale": false,
      "officialUrl": "https://www.shopifystatus.com",
      "statusPageUrl": "https://www.shopifystatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_shopify_flx7yzcnz9vp_qqcd1srhgbnp",
        "status": "investigating",
        "body": "Shopify Sidekick AI agent is currently unavailable, affecting Help Center and Admin requests. We are actively investigating the issue and will provide updates on recovery.",
        "createdAt": "2026-11-12T23:01:34.316+00:00"
      },
      {
        "id": "update_statuspage_shopify_flx7yzcnz9vp_yccw19cddnzh",
        "status": "resolved",
        "body": "Between 22:00 – 23:00 UTC, we experienced an issue with Shopify Sidekick which made the AI interface on Help Center, Canvas and Admin unavailable. A fix was implemented at 22:55 which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.",
        "createdAt": "2026-11-12T23:23:35.079+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}