{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-19T04:21:39.729Z"
  },
  "data": {
    "id": "incident_statuspage_shopify_5qrrcrq2h0ln",
    "slug": "shopify-shopify-admins-are-experiencing-degraded-performance-2026-09-15",
    "title": "Shopify Admins are experiencing degraded performance",
    "summary": "Shopify Admins are experiencing degraded performance",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-15T09:49:00+00:00",
    "updatedAt": "2026-09-15T13:24:13.827+00:00",
    "resolvedAt": "2026-09-15T13:24:12+00:00",
    "provider": {
      "slug": "shopify",
      "name": "Shopify"
    },
    "affectedServices": [
      {
        "slug": "shopify-admin",
        "name": "Admin & Reports"
      },
      {
        "slug": "shopify-storefront",
        "name": "Storefront & Checkout"
      }
    ],
    "links": {
      "html": "/incidents/shopify-shopify-admins-are-experiencing-degraded-performance-2026-09-15",
      "api": "/api/v1/incidents/shopify-shopify-admins-are-experiencing-degraded-performance-2026-09-15",
      "providerHtml": "/providers/shopify",
      "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Shopify reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_shopify_status",
      "kind": "official_api",
      "name": "Shopify Status",
      "checkedAt": "2026-09-19T04:15:02.561+00:00",
      "stale": false,
      "officialUrl": "https://www.shopifystatus.com",
      "statusPageUrl": "https://www.shopifystatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_shopify_5qrrcrq2h0ln_08nk1zcwgtlr",
        "status": "investigating",
        "body": "Shopify Admins may be inaccessible to some merchants. We are currently investigating and will update you as soon as possible.",
        "createdAt": "2026-09-15T09:49:24.283+00:00"
      },
      {
        "id": "update_statuspage_shopify_5qrrcrq2h0ln_ltcg0d6bntl9",
        "status": "investigating",
        "body": "We have noted some recovery upon canceling and restarting the login flow. We continue to investigate and will keep you updated.",
        "createdAt": "2026-09-15T10:07:06.957+00:00"
      },
      {
        "id": "update_statuspage_shopify_5qrrcrq2h0ln_dt9x6cbmx4x4",
        "status": "identified",
        "body": "We've identified the problem Admin and POS logins, and we're working on a solution.",
        "createdAt": "2026-09-15T11:00:30.122+00:00"
      },
      {
        "id": "update_statuspage_shopify_5qrrcrq2h0ln_6xmd8cmbzdcj",
        "status": "identified",
        "body": "We are continuing to investigate the root cause of degraded logins to Admin, POS and other areas, including Shopify Support.",
        "createdAt": "2026-09-15T12:00:29.559+00:00"
      },
      {
        "id": "update_statuspage_shopify_5qrrcrq2h0ln_2g562svdxnmw",
        "status": "monitoring",
        "body": "We have identified a fix and have begun to see recovery of Shopify logins. We continue to monitor the situation before confirming resolution.",
        "createdAt": "2026-09-15T12:54:24.177+00:00"
      },
      {
        "id": "update_statuspage_shopify_5qrrcrq2h0ln_z9v7tyspdxbm",
        "status": "resolved",
        "body": "Between 9:19 – 13:20 UTC, we experienced user login issues which affected Admin, POS and support contact performance. A fix was implemented at 13:00 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.",
        "createdAt": "2026-09-15T13:24:12.867+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}