{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-09T01:10:47.146Z"},"data":{"id":"incident_statuspage_shopify_3trf2dwyx7th","slug":"shopify-payment-processing-failures-for-merchants-using-paypal-express-2019-10-23","title":"Payment processing failures for merchants using PayPal Express","summary":"Payment processing failures for merchants using PayPal Express","status":"resolved","severity":"major","startedAt":"2019-10-23T13:48:49.992+00:00","updatedAt":"2020-03-27T14:09:35.132+00:00","resolvedAt":"2019-10-23T14:09:21.268+00:00","provider":{"slug":"shopify","name":"Shopify"},"affectedServices":[{"slug":"shopify-storefront","name":"Storefront & Checkout"}],"links":{"html":"/incidents/shopify-payment-processing-failures-for-merchants-using-paypal-express-2019-10-23","api":"/api/v1/incidents/shopify-payment-processing-failures-for-merchants-using-paypal-express-2019-10-23","providerHtml":"/providers/shopify"},"impactSummary":"Shopify reported a major event for the affected tracked services.","source":{"id":"source_shopify_status","kind":"official_api","name":"Shopify Status","checkedAt":"2026-07-09T01:10:22.312+00:00","officialUrl":"https://www.shopifystatus.com","statusPageUrl":"https://www.shopifystatus.com"},"updates":[{"id":"update_statuspage_shopify_3trf2dwyx7th_c7chskqtlt7t","status":"investigating","body":"Payment processing is failing for checkouts using PayPal Express.  Other PayPal checkout methods should be unaffected.","createdAt":"2019-10-23T13:48:50.114+00:00"},{"id":"update_statuspage_shopify_3trf2dwyx7th_0n16g7s8ctjc","status":"monitoring","body":"PayPal Express payments are now being processed correctly, we will be monitoring","createdAt":"2019-10-23T14:04:19.777+00:00"},{"id":"update_statuspage_shopify_3trf2dwyx7th_7bycp84g8hw0","status":"resolved","body":"This incident has been resolved.","createdAt":"2019-10-23T14:09:21.268+00:00"}],"access":{"plan":"public","keyed":false}}}