{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-08T22:18:39.941Z"},"data":{"id":"incident_statuspage_shopify_kr9m0nj06t8v","slug":"shopify-facebook-sales-channel-not-syncing-2019-11-28","title":"Facebook sales channel not syncing","summary":"Facebook sales channel not syncing","status":"resolved","severity":"minor","startedAt":"2019-11-28T15:41:37.476+00:00","updatedAt":"2020-03-27T14:09:34.412+00:00","resolvedAt":"2019-11-28T21:55:57.215+00:00","provider":{"slug":"shopify","name":"Shopify"},"affectedServices":[],"links":{"html":"/incidents/shopify-facebook-sales-channel-not-syncing-2019-11-28","api":"/api/v1/incidents/shopify-facebook-sales-channel-not-syncing-2019-11-28","providerHtml":"/providers/shopify"},"impactSummary":"Shopify reported a minor event for the affected tracked services.","source":{"id":"source_shopify_status","kind":"official_api","name":"Shopify Status","checkedAt":"2026-07-08T22:15:02.13+00:00","officialUrl":"https://www.shopifystatus.com","statusPageUrl":"https://www.shopifystatus.com"},"updates":[{"id":"update_statuspage_shopify_kr9m0nj06t8v_2bzv0j5fp2k5","status":"investigating","body":"The Facebook sales channel is temporarily not syncing for some stores. We’re investigating and will keep you updated.","createdAt":"2019-11-28T15:41:37.599+00:00"},{"id":"update_statuspage_shopify_kr9m0nj06t8v_n0kkkz2hjdvd","status":"monitoring","body":"Facebook are working on a solution and we'll keep you updated.","createdAt":"2019-11-28T17:10:51.736+00:00"},{"id":"update_statuspage_shopify_kr9m0nj06t8v_xbzh0ctxh37b","status":"monitoring","body":"We are continuing to monitor and we'll keep you updated.","createdAt":"2019-11-28T19:57:42.923+00:00"},{"id":"update_statuspage_shopify_kr9m0nj06t8v_6jph2zjxtr45","status":"resolved","body":"This incident has been resolved.","createdAt":"2019-11-28T21:55:57.215+00:00"}],"access":{"plan":"public","keyed":false}}}