{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-07T22:55:28.360Z"},"data":{"id":"incident_statuspage_shopify_657t4188g2w9","slug":"shopify-customers-page-not-loading-correctly-for-some-stores-2019-10-29","title":"Customers page not loading correctly for some stores","summary":"Customers page not loading correctly for some stores","status":"resolved","severity":"minor","startedAt":"2019-10-29T23:07:11.225+00:00","updatedAt":"2020-03-27T14:09:35.002+00:00","resolvedAt":"2019-10-29T23:44:21.735+00:00","provider":{"slug":"shopify","name":"Shopify"},"affectedServices":[{"slug":"shopify-admin","name":"Admin & Reports"}],"links":{"html":"/incidents/shopify-customers-page-not-loading-correctly-for-some-stores-2019-10-29","api":"/api/v1/incidents/shopify-customers-page-not-loading-correctly-for-some-stores-2019-10-29","providerHtml":"/providers/shopify"},"impactSummary":"Shopify reported a minor event for the affected tracked services.","source":{"id":"source_shopify_status","kind":"official_api","name":"Shopify Status","checkedAt":"2026-07-07T22:50:18.625+00:00","officialUrl":"https://www.shopifystatus.com","statusPageUrl":"https://www.shopifystatus.com"},"updates":[{"id":"update_statuspage_shopify_657t4188g2w9_cvbdzrdq7jg3","status":"identified","body":"Some merchants are currently unable to access Customers pages in their Shopify Admin. We are investigating and will keep you updated.","createdAt":"2019-10-29T23:07:11.338+00:00"},{"id":"update_statuspage_shopify_657t4188g2w9_pbs402333t8w","status":"investigating","body":"We are currently investigating this issue.","createdAt":"2019-10-29T23:11:07.477+00:00"},{"id":"update_statuspage_shopify_657t4188g2w9_2rfgxbtfx2jw","status":"identified","body":"The issue has been identified and a fix is being implemented.","createdAt":"2019-10-29T23:20:33.323+00:00"},{"id":"update_statuspage_shopify_657t4188g2w9_3sg201hwz2zw","status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","createdAt":"2019-10-29T23:39:09.874+00:00"},{"id":"update_statuspage_shopify_657t4188g2w9_7f9sqv61jtsp","status":"resolved","body":"This incident has been resolved.","createdAt":"2019-10-29T23:44:21.735+00:00"}],"access":{"plan":"public","keyed":false}}}