{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-08T23:07:36.995Z"},"data":{"id":"incident_statuspage_shopify_w34vfn9z1x75","slug":"shopify-customer-notification-emails-not-being-sent-for-some-stores-2019-12-19","title":"Customer notification emails not being sent for some stores","summary":"Customer notification emails not being sent for some stores","status":"resolved","severity":"minor","startedAt":"2019-12-19T21:24:18.193+00:00","updatedAt":"2020-03-27T14:09:34.218+00:00","resolvedAt":"2019-12-19T22:08:42.762+00:00","provider":{"slug":"shopify","name":"Shopify"},"affectedServices":[],"links":{"html":"/incidents/shopify-customer-notification-emails-not-being-sent-for-some-stores-2019-12-19","api":"/api/v1/incidents/shopify-customer-notification-emails-not-being-sent-for-some-stores-2019-12-19","providerHtml":"/providers/shopify"},"impactSummary":"Shopify reported a minor event for the affected tracked services.","source":{"id":"source_shopify_status","kind":"official_api","name":"Shopify Status","checkedAt":"2026-07-08T23:05:01.508+00:00","officialUrl":"https://www.shopifystatus.com","statusPageUrl":"https://www.shopifystatus.com"},"updates":[{"id":"update_statuspage_shopify_w34vfn9z1x75_qhhn051bmx8b","status":"investigating","body":"Some stores are temporarily not sending email notifications to customers. We are investigating and will keep you updated.","createdAt":"2019-12-19T21:24:18.236+00:00"},{"id":"update_statuspage_shopify_w34vfn9z1x75_6w4myvk7rxcr","status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","createdAt":"2019-12-19T21:47:07.182+00:00"},{"id":"update_statuspage_shopify_w34vfn9z1x75_nrhcgj94fymx","status":"resolved","body":"This incident has been resolved.","createdAt":"2019-12-19T22:08:42.762+00:00"}],"access":{"plan":"public","keyed":false}}}