{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-11T02:39:41.372Z"},"data":{"id":"incident_statuspage_shopify_8dxbkh6v5yv1","slug":"shopify-custom-domain-certificates-are-not-being-issued-2026-07-09","title":"Custom domain certificates are not being issued","summary":"Custom domain certificates are not being issued","status":"resolved","severity":"minor","startedAt":"2026-07-09T20:02:00+00:00","updatedAt":"2026-07-09T22:00:49.226+00:00","resolvedAt":"2026-07-09T22:00:46+00:00","provider":{"slug":"shopify","name":"Shopify"},"affectedServices":[{"slug":"shopify-storefront","name":"Storefront & Checkout"}],"links":{"html":"/incidents/shopify-custom-domain-certificates-are-not-being-issued-2026-07-09","api":"/api/v1/incidents/shopify-custom-domain-certificates-are-not-being-issued-2026-07-09","providerHtml":"/providers/shopify"},"impactSummary":"Shopify reported a minor event for the affected tracked services.","source":{"id":"source_shopify_status","kind":"official_api","name":"Shopify Status","checkedAt":"2026-07-11T02:35:01.818+00:00","officialUrl":"https://www.shopifystatus.com","statusPageUrl":"https://www.shopifystatus.com"},"updates":[{"id":"update_statuspage_shopify_8dxbkh6v5yv1_sm0hv03s4yj1","status":"investigating","body":"Custom domains are currently not receiving new tls certificates for new purchases and renewals, and these domains will not be accessible. We are working with our providers and will update you as soon as possible.","createdAt":"2026-07-09T20:02:08.763+00:00"},{"id":"update_statuspage_shopify_8dxbkh6v5yv1_lh6hghbsgxmq","status":"monitoring","body":"This issue has been resolved and we continue to monitor to ensure a return to baseline service.","createdAt":"2026-07-09T20:56:17.265+00:00"},{"id":"update_statuspage_shopify_8dxbkh6v5yv1_m3hwxbg4qsnp","status":"resolved","body":"Between 18:48 to 20:30, we experienced new custom domain certs ere failing. A fix was implemented at 20:30 which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.","createdAt":"2026-07-09T22:00:46.866+00:00"}],"access":{"plan":"public","keyed":false}}}