{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
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    "generatedAt": "2026-08-27T00:58:15.877Z"
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  "data": {
    "id": "incident_statuspage_sendgrid_jgw40jm8yngj",
    "slug": "sendgrid-voice-call-failures-from-twilio-phone-numbers-to-sweden-2026-08-26",
    "title": "Voice Call Failures from a Subset of Twilio Phone Numbers to Sweden",
    "summary": "Voice Call Failures from a Subset of Twilio Phone Numbers to Sweden",
    "status": "monitoring",
    "severity": "minor",
    "startedAt": "2026-08-26T15:52:51.842+00:00",
    "updatedAt": "2026-08-27T00:12:02.81+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "sendgrid",
      "name": "SendGrid"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/sendgrid-voice-call-failures-from-twilio-phone-numbers-to-sweden-2026-08-26",
      "api": "/api/v1/incidents/sendgrid-voice-call-failures-from-twilio-phone-numbers-to-sweden-2026-08-26",
      "providerHtml": "/providers/sendgrid",
      "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "SendGrid reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_sendgrid_status",
      "kind": "official_api",
      "name": "SendGrid Status",
      "checkedAt": "2026-08-27T00:55:01.52+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sendgrid_jgw40jm8yngj_61tj9zdh35t8",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Sweden. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-26T15:52:51.897+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_jgw40jm8yngj_yqgs66swdpzg",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Sweden. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-26T16:20:15.683+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_jgw40jm8yngj_tf67v9nr8c40",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Sweden. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-26T16:20:53.448+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_jgw40jm8yngj_h0lhh0973dqt",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Sweden. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-26T17:20:41.406+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_jgw40jm8yngj_hk8tlmk9q0xh",
        "status": "monitoring",
        "body": "We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Sweden and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-26T18:05:21.637+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_jgw40jm8yngj_48qmzk64cmvn",
        "status": "monitoring",
        "body": "We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Sweden and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-26T20:11:33.775+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_jgw40jm8yngj_r8qnwzx66xyz",
        "status": "monitoring",
        "body": "We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Sweden and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-27T00:12:02.808+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}