{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-27T15:30:55.163Z"
  },
  "data": {
    "id": "incident_statuspage_sendgrid_wlx2rc0dm0w2",
    "slug": "sendgrid-voice-call-failures-and-post-dial-delay-from-a-subset-of-twilio-phone-2026-08-27-rc0dm0w2",
    "title": "Voice Call Post Dial Delay and Failures from a Subset of Twilio Phone Numbers to United Kingdom",
    "summary": "Voice Call Post Dial Delay and Failures from a Subset of Twilio Phone Numbers to United Kingdom",
    "status": "identified",
    "severity": "minor",
    "startedAt": "2026-08-27T11:43:30.364+00:00",
    "updatedAt": "2026-08-27T13:34:15.11+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "sendgrid",
      "name": "SendGrid"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/sendgrid-voice-call-failures-and-post-dial-delay-from-a-subset-of-twilio-phone-2026-08-27-rc0dm0w2",
      "api": "/api/v1/incidents/sendgrid-voice-call-failures-and-post-dial-delay-from-a-subset-of-twilio-phone-2026-08-27-rc0dm0w2",
      "providerHtml": "/providers/sendgrid",
      "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "SendGrid reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_sendgrid_status",
      "kind": "official_api",
      "name": "SendGrid Status",
      "checkedAt": "2026-08-27T15:25:02.976+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sendgrid_wlx2rc0dm0w2_2cgnr9b43wkq",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-27T11:43:30.483+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_wlx2rc0dm0w2_60yf2qlmg5dh",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call post dial delay and call failures from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-27T12:28:36.955+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_wlx2rc0dm0w2_ktvhv8rp5ld1",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call post dial delay and failures from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-27T13:34:15.107+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}