{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-12T13:39:30.097Z"
  },
  "data": {
    "id": "incident_statuspage_sendgrid_0vx51bx3b5cf",
    "slug": "sendgrid-video-voice-integration-test-failures-2026-09-11",
    "title": "TwiML Bins – Service Failures",
    "summary": "TwiML Bins – Service Failures",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-11T13:39:45+00:00",
    "updatedAt": "2026-09-11T15:42:46.679+00:00",
    "resolvedAt": "2026-09-11T15:42:46.665+00:00",
    "provider": {
      "slug": "sendgrid",
      "name": "SendGrid"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/sendgrid-video-voice-integration-test-failures-2026-09-11",
      "api": "/api/v1/incidents/sendgrid-video-voice-integration-test-failures-2026-09-11",
      "providerHtml": "/providers/sendgrid",
      "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "SendGrid reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_sendgrid_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-09-12T13:35:04.069+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sendgrid_0vx51bx3b5cf_q98k3013t59z",
        "status": "investigating",
        "body": "Beginning from 12:52 UTC and 13:54 UTC. Engineers began investigating issues regarding TwiML Bins. During this service disruption, customers may have experienced failures fetching TwiML for voice or messaging requests.",
        "createdAt": "2026-09-11T13:39:45.736+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_0vx51bx3b5cf_k94hqm2pntqs",
        "status": "monitoring",
        "body": "A fix has been applied, and systems are recovering. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-11T14:31:15.265+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_0vx51bx3b5cf_3r9nqz8qgqg8",
        "status": "monitoring",
        "body": "We are continuing to monitor for any further issues.",
        "createdAt": "2026-09-11T14:32:49.103+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_0vx51bx3b5cf_s4ygjs5ctvv1",
        "status": "monitoring",
        "body": "We are continuing to monitor for any further issues.",
        "createdAt": "2026-09-11T14:49:40.191+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_0vx51bx3b5cf_ppyjbq9h36qv",
        "status": "monitoring",
        "body": "Our engineers are continuning to monitor systems for recovery. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-11T14:53:43.19+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_0vx51bx3b5cf_cc4g8n8h59lp",
        "status": "monitoring",
        "body": "Our engineer have applied the fix and we will provide an update in 30 minutes or as soon as more information becomes available.",
        "createdAt": "2026-09-11T15:03:09.536+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_0vx51bx3b5cf_44w1j35nkf73",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-09-11T15:42:46.665+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}