{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-27T03:54:37.232Z"
  },
  "data": {
    "id": "incident_statuspage_sendgrid_ycwwhtldf84g",
    "slug": "sendgrid-sms-delivery-failures-from-a-subset-of-twilio-alphanumeric-sender-ids-2026-08-20-htldf84g",
    "title": "SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Altan Redes Mexico",
    "summary": "SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Altan Redes Mexico",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-21T03:08:31.153+00:00",
    "updatedAt": "2026-08-21T07:27:27.77+00:00",
    "resolvedAt": "2026-08-21T07:27:27.757+00:00",
    "provider": {
      "slug": "sendgrid",
      "name": "SendGrid"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/sendgrid-sms-delivery-failures-from-a-subset-of-twilio-alphanumeric-sender-ids-2026-08-20-htldf84g",
      "api": "/api/v1/incidents/sendgrid-sms-delivery-failures-from-a-subset-of-twilio-alphanumeric-sender-ids-2026-08-20-htldf84g",
      "providerHtml": "/providers/sendgrid",
      "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "SendGrid reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_sendgrid_status",
      "kind": "official_api",
      "name": "SendGrid Status",
      "checkedAt": "2026-08-27T03:50:31.546+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sendgrid_ycwwhtldf84g_dvl0xmmvk5mn",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs to Altan Redes network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-21T03:08:31.255+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_ycwwhtldf84g_hd2jyshwb4h4",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs to Altan Redes network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-21T04:08:57.066+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_ycwwhtldf84g_qx5t98b43yzd",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs to Altan Redes network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-21T05:52:50.765+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_ycwwhtldf84g_q3xn4rn0x85j",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Altan Redes network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-21T06:57:13.938+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_ycwwhtldf84g_vzq0rj0qfylr",
        "status": "resolved",
        "body": "The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Altan Redes network subscribers in Mexico is operating normally.",
        "createdAt": "2026-08-21T07:27:27.757+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}