{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-27T01:13:31.874Z"
  },
  "data": {
    "id": "incident_statuspage_sendgrid_2gt97flg6pg9",
    "slug": "sendgrid-sms-delivery-delays-from-twilio-to-ice-costa-rica-2026-08-22",
    "title": "SMS Delivery Delays from Twilio to I.C.E Costa Rica",
    "summary": "SMS Delivery Delays from Twilio to I.C.E Costa Rica",
    "status": "monitoring",
    "severity": "minor",
    "startedAt": "2026-08-22T18:01:44.026+00:00",
    "updatedAt": "2026-08-26T21:33:59.634+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "sendgrid",
      "name": "SendGrid"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/sendgrid-sms-delivery-delays-from-twilio-to-ice-costa-rica-2026-08-22",
      "api": "/api/v1/incidents/sendgrid-sms-delivery-delays-from-twilio-to-ice-costa-rica-2026-08-22",
      "providerHtml": "/providers/sendgrid",
      "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "SendGrid reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_sendgrid_status",
      "kind": "official_api",
      "name": "SendGrid Status",
      "checkedAt": "2026-08-27T01:10:31.227+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sendgrid_2gt97flg6pg9_5pr9pqzcvvhn",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery receipt delays from Twilio to ICE network subscribers in Costa Rica. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-22T18:01:44.099+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_2gt97flg6pg9_gxpp19mgd941",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery receipt delays from Twilio to I.C.E network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-22T18:06:50.901+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_2gt97flg6pg9_q2g9ndy9j34y",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery receipt delays from Twilio to I.C.E network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-22T19:07:25.341+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_2gt97flg6pg9_tnplpf7kl63l",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery receipt delays from Twilio to ICE network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-22T21:07:53.921+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_2gt97flg6pg9_s1hfc7l6kfz6",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery receipt delays from Twilio to I.C.E network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-23T01:13:38.103+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_2gt97flg6pg9_4f86c8913v35",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery receipt delays from Twilio to ICE network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-23T09:22:58.102+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_2gt97flg6pg9_92xhhpg5tfhv",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from Twilio to ICE network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-23T11:34:13.49+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_2gt97flg6pg9_vj2qm5rn6dxn",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery receipt delays from Twilio to ICE network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-23T12:34:34.402+00:00"
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      {
        "id": "update_statuspage_sendgrid_2gt97flg6pg9_mnh01jyxngvf",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery receipt delays from Twilio to I.C.E network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-23T14:46:48.016+00:00"
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      {
        "id": "update_statuspage_sendgrid_2gt97flg6pg9_bx94z6gvm7kj",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery receipt delays from Twilio to ICE network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-23T18:47:09.862+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_2gt97flg6pg9_nzfrysnyry31",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery receipts from Twilio to I.C.E network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-24T02:53:33.21+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_2gt97flg6pg9_d2cfpffzbts2",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery receipts from Twilio to ICE network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-24T04:53:49.692+00:00"
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      {
        "id": "update_statuspage_sendgrid_2gt97flg6pg9_6mqmcdxrnqr1",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery receipt delays from Twilio to I.C.E network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-24T06:45:08.682+00:00"
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      {
        "id": "update_statuspage_sendgrid_2gt97flg6pg9_yfzt5dy9tszl",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from Twilio to I.C.E network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-24T07:45:52.637+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_2gt97flg6pg9_0jn92xk0v36t",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from Twilio to ICE network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-24T09:51:51.399+00:00"
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      {
        "id": "update_statuspage_sendgrid_2gt97flg6pg9_r4wjcfsmqys3",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from Twilio to I.C.E network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-24T13:58:52.725+00:00"
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        "id": "update_statuspage_sendgrid_2gt97flg6pg9_6jncc34q8ld9",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from Twilio to ICE network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-24T15:59:32.895+00:00"
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      {
        "id": "update_statuspage_sendgrid_2gt97flg6pg9_vvyx03dywkpf",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from Twilio to ICE network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-24T20:01:40.533+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_2gt97flg6pg9_743b57hf9hyq",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery receipts from Twilio to I.C.E network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-25T04:03:06.916+00:00"
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        "id": "update_statuspage_sendgrid_2gt97flg6pg9_xy4j95y15pph",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from Twilio to I.C.E network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-25T09:19:09.021+00:00"
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        "id": "update_statuspage_sendgrid_2gt97flg6pg9_cx8r6jbhwkkm",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from Twilio to ICE network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-25T10:19:47.439+00:00"
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        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from Twilio to I.C.E network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-25T12:20:25.348+00:00"
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        "status": "monitoring",
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        "status": "monitoring",
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        "id": "update_statuspage_sendgrid_2gt97flg6pg9_2ng67qhvy61h",
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        "body": "Twilio customers may be experiencing SMS delivery delays from Twilio to ICE network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.",
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        "id": "update_statuspage_sendgrid_2gt97flg6pg9_z29rxf4slw79",
        "status": "monitoring",
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        "status": "monitoring",
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        "body": "We have observed a recovery in SMS delivery from Twilio to I.C.E network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.",
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