{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-13T14:55:24.036Z"
  },
  "data": {
    "id": "incident_statuspage_sendgrid_5knm25n68x9x",
    "slug": "sendgrid-sms-delivery-delays-from-twilio-short-codes-and-long-codes-to-liberty-2026-09-11-25n68x9x",
    "title": "SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico",
    "summary": "SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-11T20:37:18.122+00:00",
    "updatedAt": "2026-09-12T06:18:56.867+00:00",
    "resolvedAt": "2026-09-12T06:18:56.854+00:00",
    "provider": {
      "slug": "sendgrid",
      "name": "SendGrid"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/sendgrid-sms-delivery-delays-from-twilio-short-codes-and-long-codes-to-liberty-2026-09-11-25n68x9x",
      "api": "/api/v1/incidents/sendgrid-sms-delivery-delays-from-twilio-short-codes-and-long-codes-to-liberty-2026-09-11-25n68x9x",
      "providerHtml": "/providers/sendgrid",
      "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "OutageDeck recorded this minor event under SendGrid. Which status page published it is not recorded.",
    "source": {
      "id": "source_sendgrid_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-09-13T14:50:11.333+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sendgrid_5knm25n68x9x_r3928np559p5",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-11T20:37:18.259+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_5knm25n68x9x_xh7203ys7hl2",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-11T20:56:46.282+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_5knm25n68x9x_zv8t6r09ctkg",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-11T22:07:29.72+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_5knm25n68x9x_2zj9yqsj0swd",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-12T00:09:29.952+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_5knm25n68x9x_5973pmjwylh8",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-12T02:11:37.658+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_5knm25n68x9x_qhb2tn6lm2k7",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-12T03:11:54.213+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_5knm25n68x9x_p2cvpnb42pw4",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-12T04:17:36.143+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_5knm25n68x9x_vwr3q3sfsf5f",
        "status": "resolved",
        "body": "The incident has been resolved and SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico is operating normally.",
        "createdAt": "2026-09-12T06:18:56.854+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}