{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-19T09:28:51.633Z"
  },
  "data": {
    "id": "incident_statuspage_sendgrid_186xqtw7p2m6",
    "slug": "sendgrid-sms-delivery-delays-and-failures-from-twilio-to-africell-and-qcell-2026-09-03-qtw7p2m6",
    "title": "SMS Delivery Delays and Failures from Twilio to Africell and Qcell Gambia",
    "summary": "SMS Delivery Delays and Failures from Twilio to Africell and Qcell Gambia",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-04T03:35:16.327+00:00",
    "updatedAt": "2026-09-05T20:58:45.414+00:00",
    "resolvedAt": "2026-09-05T20:58:45.397+00:00",
    "provider": {
      "slug": "sendgrid",
      "name": "SendGrid"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/sendgrid-sms-delivery-delays-and-failures-from-twilio-to-africell-and-qcell-2026-09-03-qtw7p2m6",
      "api": "/api/v1/incidents/sendgrid-sms-delivery-delays-and-failures-from-twilio-to-africell-and-qcell-2026-09-03-qtw7p2m6",
      "providerHtml": "/providers/sendgrid",
      "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "OutageDeck recorded this minor event under SendGrid. Which status page published it is not recorded.",
    "source": {
      "id": "source_sendgrid_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-19T09:20:10.482+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sendgrid_186xqtw7p2m6_3mk249dfb7h5",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Africell and Qcell network subscribers in the Gambia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-04T03:35:16.423+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_186xqtw7p2m6_grjs0z6hb09x",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Africell and Qcell network subscribers in the Gambia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-04T04:35:43.087+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_186xqtw7p2m6_xh6vvsn9926l",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Africell and Qcell network subscribers in the Gambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-04T04:44:40.828+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_186xqtw7p2m6_6y1tt911tbl4",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Africell and Qcell network subscribers in the Gambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-04T06:10:18.544+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_186xqtw7p2m6_lvgqzc72q0v1",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Africell and Qcell network subscribers in the Gambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.\nTwilio customers may be experiencing SMS delivery delays and failures from Twilio to Africell and Qcell network subscribers in the Gambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.\nComponents: SMS, Middle East & Africa",
        "createdAt": "2026-09-04T06:36:37.534+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_186xqtw7p2m6_35zztxg9fw1l",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Africell and Qcell network subscribers in the Gambia. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-04T10:37:08.7+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_186xqtw7p2m6_tqv2y2l9td23",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Africell and Qcell network subscribers in the Gambia. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-04T18:37:27.702+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_186xqtw7p2m6_8y76gvm201g7",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from Twilio to Africell and Qcell network subscribers in the Gambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-05T00:16:00.868+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_186xqtw7p2m6_nl1nbq2tghb2",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from Twilio to Africell and Qcell network subscribers in the Gambia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-05T02:16:28.246+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_186xqtw7p2m6_cwvcbkwk7np0",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from Twilio to Africell and Qcell network subscribers in the Gambia and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-05T06:16:48.643+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_186xqtw7p2m6_2lqrwn5fzstl",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Qcell network subscribers in the Gambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-05T06:26:34.542+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_186xqtw7p2m6_t0grnkx55d2z",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Qcell network subscribers in the Gambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-05T07:30:14.141+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_186xqtw7p2m6_ttyhfqfwvypn",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Africell and Qcell network subscribers in the Gambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-05T09:50:27.441+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_186xqtw7p2m6_60cyjyxr82c5",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Qcell network subscribers in the Gambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-05T13:56:51.643+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_186xqtw7p2m6_gvj0p502n85j",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from Twilio to Qcell network subscribers in the Gambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-05T14:42:42.533+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_186xqtw7p2m6_bcjdtfvzp9xw",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from Twilio to Africell and Qcell network subscribers in the Gambia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-05T16:43:03.278+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_186xqtw7p2m6_l4tnlz2trnrn",
        "status": "resolved",
        "body": "The incident has been resolved, SMS delivery from Twilio to Africell and Qcell network subscribers in the Gambia is operating normally.",
        "createdAt": "2026-09-05T20:58:45.397+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}