{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T18:47:17.081Z"
  },
  "data": {
    "id": "incident_statuspage_sendgrid_7bswct09m21l",
    "slug": "sendgrid-sendgrid-subset-to-email-services-experiencing-5xx-errors-2026-05-12",
    "title": "SendGrid - Subset to email services experiencing 5xx errors",
    "summary": "SendGrid - Subset to email services experiencing 5xx errors",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-05-12T23:48:08+00:00",
    "updatedAt": "2026-08-24T15:19:55.597+00:00",
    "resolvedAt": "2026-05-13T00:22:32.76+00:00",
    "provider": {
      "slug": "sendgrid",
      "name": "SendGrid"
    },
    "affectedServices": [
      {
        "slug": "sendgrid-app",
        "name": "Website & Stats"
      }
    ],
    "links": {
      "html": "/incidents/sendgrid-sendgrid-subset-to-email-services-experiencing-5xx-errors-2026-05-12",
      "api": "/api/v1/incidents/sendgrid-sendgrid-subset-to-email-services-experiencing-5xx-errors-2026-05-12",
      "providerHtml": "/providers/sendgrid",
      "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "OutageDeck recorded this event under SendGrid, with no impact level. Which status page published it is not recorded.",
    "source": {
      "id": "source_sendgrid_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-11T18:40:09.478+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sendgrid_7bswct09m21l_kqh296jzs442",
        "status": "monitoring",
        "body": "Between 16:10 PDT and 16:27 PDT on 05/12/2026, our engineers began investigating an issue with a subset of services experiencing 5xx errors. Users may have experienced issues when accessing subusers, authenticating domains and link branding records, accessing the account, and checking account stats.\n\nThis does not impact mail send.  \n\nOur engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.",
        "createdAt": "2026-05-12T23:48:08.26+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_7bswct09m21l_wp41wjp0bzcj",
        "status": "resolved",
        "body": "Our engineers have monitored the fix and confirmed all services are now operating normally.",
        "createdAt": "2026-05-13T00:22:32.76+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}