{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T12:20:05.853Z"
  },
  "data": {
    "id": "incident_statuspage_sendgrid_998kd4tnyr43",
    "slug": "sendgrid-retroactive-incident-global-open-and-clicks-engagement-stat-delays-2026-07-09",
    "title": "Retroactive Incident: Global Open and Clicks Engagement Stat Delays",
    "summary": "Retroactive Incident: Global Open and Clicks Engagement Stat Delays",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-09T18:50:26+00:00",
    "updatedAt": "2026-07-09T19:36:11.552+00:00",
    "resolvedAt": "2026-07-09T19:36:11.538+00:00",
    "provider": {
      "slug": "sendgrid",
      "name": "SendGrid"
    },
    "affectedServices": [
      {
        "slug": "sendgrid-app",
        "name": "Website & Stats"
      }
    ],
    "links": {
      "html": "/incidents/sendgrid-retroactive-incident-global-open-and-clicks-engagement-stat-delays-2026-07-09",
      "api": "/api/v1/incidents/sendgrid-retroactive-incident-global-open-and-clicks-engagement-stat-delays-2026-07-09",
      "providerHtml": "/providers/sendgrid"
    },
    "impactSummary": "SendGrid reported a none event for the affected tracked services.",
    "source": {
      "id": "source_sendgrid_status",
      "kind": "official_api",
      "name": "SendGrid Status",
      "checkedAt": "2026-07-13T12:15:02.268+00:00",
      "officialUrl": "https://status.sendgrid.com",
      "statusPageUrl": "https://status.sendgrid.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sendgrid_998kd4tnyr43_r99x3r592wf5",
        "status": "monitoring",
        "body": "Starting around 1:16 AM PDT on July, 9 2026, our engineers began investigating an issue with global open and clicks engagement Stat delays. This does not impact EU region stats.\n\nHowever, all impact concerning the stat delays have since been mitigated 10:45am PDT on July, 9 2026. As our engineers have since implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.",
        "createdAt": "2026-07-09T18:50:26.795+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_998kd4tnyr43_n6f818rjq9c8",
        "status": "resolved",
        "body": "Our engineers have monitored the fix and confirmed the issue with global open and clicks engagement Stat delays has been resolved. This did not impact EU region stats, and mail send was not impacted. All services are now operating normally at this time.",
        "createdAt": "2026-07-09T19:36:11.538+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}