{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-31T21:58:13.951Z"
  },
  "data": {
    "id": "incident_statuspage_sendgrid_zcvsyfz4mqzn",
    "slug": "sendgrid-on-call-engineers-are-investigating-2026-08-31-yfz4mqzn",
    "title": "Degraded Experience on S/S, CNAM and VI for Select Phone Numbers",
    "summary": "Degraded Experience on S/S, CNAM and VI for Select Phone Numbers",
    "status": "identified",
    "severity": "minor",
    "startedAt": "2026-08-31T19:37:05.282+00:00",
    "updatedAt": "2026-08-31T21:28:59.822+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "sendgrid",
      "name": "SendGrid"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/sendgrid-on-call-engineers-are-investigating-2026-08-31-yfz4mqzn",
      "api": "/api/v1/incidents/sendgrid-on-call-engineers-are-investigating-2026-08-31-yfz4mqzn",
      "providerHtml": "/providers/sendgrid",
      "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "SendGrid reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_sendgrid_status",
      "kind": "official_api",
      "name": "SendGrid Status",
      "checkedAt": "2026-08-31T21:55:01.693+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sendgrid_zcvsyfz4mqzn_npttr2t618q7",
        "status": "investigating",
        "body": "Our monitoring systems have detected a potential issue. Our engineers have been alerted and are investigating. We will provide an update when we have more details.",
        "createdAt": "2026-08-31T19:37:05.372+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_zcvsyfz4mqzn_svmfgqw9hr1y",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-08-31T20:28:00.031+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_zcvsyfz4mqzn_gqrt8th18sqr",
        "status": "identified",
        "body": "After monitoring for some time, we started seeing a degradation of the service. Some phone numbers on sub-accounts might witness degraded experience on S/S, CNAM and Voice Integrity. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-31T20:28:47.554+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_zcvsyfz4mqzn_2wfwycljpz25",
        "status": "identified",
        "body": "After monitoring for some time, we started seeing a degradation of the service. Some phone numbers on sub-accounts might witness degraded experience on S/S, CNAM and Voice Integrity. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-31T21:28:59.819+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}