{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-15T23:30:57.088Z"
  },
  "data": {
    "id": "incident_statuspage_sendgrid_sm13267qvnb3",
    "slug": "sendgrid-inconsistencies-with-suppressions-block-lists-2026-08-31",
    "title": "Inconsistencies with Suppressions - Block Lists",
    "summary": "Inconsistencies with Suppressions - Block Lists",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-08-31T19:45:04.542+00:00",
    "updatedAt": "2026-09-01T16:27:41.589+00:00",
    "resolvedAt": "2026-09-01T16:27:41.561+00:00",
    "provider": {
      "slug": "sendgrid",
      "name": "SendGrid"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/sendgrid-inconsistencies-with-suppressions-block-lists-2026-08-31",
      "api": "/api/v1/incidents/sendgrid-inconsistencies-with-suppressions-block-lists-2026-08-31",
      "providerHtml": "/providers/sendgrid",
      "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "OutageDeck recorded this minor event under SendGrid. Which status page published it is not recorded.",
    "source": {
      "id": "source_sendgrid_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-15T23:30:09.758+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sendgrid_sm13267qvnb3_zxs5xksdvg72",
        "status": "investigating",
        "body": "Starting around 11:45 AM PDT, our engineers began investigating an issue where users may experience inconsistencies while viewing Suppression - Blocks list data via API (v3/suppression/blocks) and the dashboard. Mail send is not impacted. We will provide another update in an hour or as soon as more information becomes available.",
        "createdAt": "2026-08-31T19:45:04.638+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_sm13267qvnb3_vx21djmlmhq2",
        "status": "investigating",
        "body": "Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.",
        "createdAt": "2026-08-31T20:42:00.068+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_sm13267qvnb3_sgjy0ts45d2c",
        "status": "investigating",
        "body": "Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.",
        "createdAt": "2026-08-31T21:36:20.187+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_sm13267qvnb3_dwstknsvg52c",
        "status": "investigating",
        "body": "Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.",
        "createdAt": "2026-08-31T22:33:08.163+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_sm13267qvnb3_9460vxyrvncj",
        "status": "investigating",
        "body": "Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.",
        "createdAt": "2026-08-31T23:32:22.011+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_sm13267qvnb3_szr35rnm29zg",
        "status": "investigating",
        "body": "Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.",
        "createdAt": "2026-09-01T00:33:16.342+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_sm13267qvnb3_5wcq2yj6m90g",
        "status": "investigating",
        "body": "Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.",
        "createdAt": "2026-09-01T01:43:27.622+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_sm13267qvnb3_wf4xqq092jvy",
        "status": "investigating",
        "body": "Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.",
        "createdAt": "2026-09-01T02:45:36.792+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_sm13267qvnb3_vj0fy3x0jjlb",
        "status": "investigating",
        "body": "Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.",
        "createdAt": "2026-09-01T03:41:46.464+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_sm13267qvnb3_6ym8npflr4rq",
        "status": "monitoring",
        "body": "We are continuing to monitor the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail delivery is fully operational. We will provide the next update tomorrow morning PDT or sooner if details change.",
        "createdAt": "2026-09-01T04:27:36.804+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_sm13267qvnb3_tpmhy9mcbfdx",
        "status": "resolved",
        "body": "Our engineers have monitored the fix and confirmed that the issue with Suppression Blocks List Data Inconsistencies has been resolved.  The previous impact where a subset of requests from certain regions may not have received timely updates on Block suppressions has been resolved for the SendGrid UI dashboard and for the API.  All services are now operating normally at this time.",
        "createdAt": "2026-09-01T16:27:41.561+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}