{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T08:33:31.689Z"
  },
  "data": {
    "id": "incident_statuspage_sendgrid_0slwwc5b3t19",
    "slug": "sendgrid-design-editor-template-not-allowing-movement-of-modules-2026-04-22",
    "title": "Design Editor Template Not Allowing Movement of Modules",
    "summary": "Design Editor Template Not Allowing Movement of Modules",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-04-22T16:32:53+00:00",
    "updatedAt": "2026-08-24T15:19:56.114+00:00",
    "resolvedAt": "2026-04-23T21:18:25.911+00:00",
    "provider": {
      "slug": "sendgrid",
      "name": "SendGrid"
    },
    "affectedServices": [
      {
        "slug": "sendgrid-webhooks",
        "name": "Webhooks & Campaigns"
      },
      {
        "slug": "sendgrid-app",
        "name": "Website & Stats"
      }
    ],
    "links": {
      "html": "/incidents/sendgrid-design-editor-template-not-allowing-movement-of-modules-2026-04-22",
      "api": "/api/v1/incidents/sendgrid-design-editor-template-not-allowing-movement-of-modules-2026-04-22",
      "providerHtml": "/providers/sendgrid",
      "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "OutageDeck recorded this minor event under SendGrid. Which status page published it is not recorded.",
    "source": {
      "id": "source_sendgrid_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-11T08:30:10.864+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sendgrid_0slwwc5b3t19_m6j3yrvvgnb6",
        "status": "investigating",
        "body": "Starting around 8:22 AM PST on April 22nd, 2026, our engineers began investigating an issue where module movement is not functioning properly within the Design Editor. Customers may experience the inability to select modules for drag-and-drop repositioning. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.",
        "createdAt": "2026-04-22T16:32:53.832+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_0slwwc5b3t19_thqqbdvzdjb6",
        "status": "investigating",
        "body": "Our engineers are continuing to investigate the issue with the Design Editor preventing module movement. We will continue to provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-04-22T17:41:26.467+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_0slwwc5b3t19_t5zh9cxnq2n9",
        "status": "investigating",
        "body": "Our engineers are continuing to investigate the issue with the Design Editor preventing module movement. Initial findings suggest  Chrome's latest update (ver.147) from last Wednesday may be the cause.\n\nFor the best experience, please use the latest version of Safari or Firefox while we work on a fix.\n\nWe will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-04-22T18:36:35.473+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_0slwwc5b3t19_8k6bqmq926fs",
        "status": "identified",
        "body": "Our engineers are continuing to investigate the issue with the Design Editor preventing module movement. Initial findings suggest  Chrome's latest update (ver.147) from last Wednesday may be the cause.\n\nFor the best experience, please use the latest version of Safari or Firefox while we work on a fix.\n\nWe will provide another update as soon as more information becomes available.",
        "createdAt": "2026-04-22T20:51:13.503+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_0slwwc5b3t19_vrgdkgrr5983",
        "status": "identified",
        "body": "Our team is still investigating this issue, and we still don't have updates to provide. For now, latest recommendation persist:\n\nFor the best experience, please use the latest version of Safari or Firefox while we work on a fix.\n\nWe will provide another update as soon as more information becomes available.",
        "createdAt": "2026-04-23T17:16:47.693+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_0slwwc5b3t19_cmhnw478wl7n",
        "status": "resolved",
        "body": "Our engineers have monitored the fix and confirmed the issue with module movement in the Design Editor has been resolved. All services are now operating normally at this time.",
        "createdAt": "2026-04-23T21:18:25.911+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}