{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-17T20:00:29.299Z"
  },
  "data": {
    "id": "incident_statuspage_sendgrid_gr9s2jnrqmd9",
    "slug": "sendgrid-delayed-processing-for-sendgrid-account-actions-2026-07-15",
    "title": "Delayed Processing for SendGrid Account Actions",
    "summary": "Delayed Processing for SendGrid Account Actions",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-15T18:11:07.98+00:00",
    "updatedAt": "2026-07-16T18:15:58.883+00:00",
    "resolvedAt": "2026-07-16T18:15:58.868+00:00",
    "provider": {
      "slug": "sendgrid",
      "name": "SendGrid"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/sendgrid-delayed-processing-for-sendgrid-account-actions-2026-07-15",
      "api": "/api/v1/incidents/sendgrid-delayed-processing-for-sendgrid-account-actions-2026-07-15",
      "providerHtml": "/providers/sendgrid"
    },
    "impactSummary": "SendGrid reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_sendgrid_status",
      "kind": "official_api",
      "name": "SendGrid Status",
      "checkedAt": "2026-07-17T18:36:22.472+00:00",
      "officialUrl": "https://status.sendgrid.com",
      "statusPageUrl": "https://status.sendgrid.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sendgrid_gr9s2jnrqmd9_gsnnvh3gn62m",
        "status": "investigating",
        "body": "Starting around 10:09 AM PDT on July 15, 2026, our engineers began investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-15T18:11:08.028+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_gr9s2jnrqmd9_wly4tkwxlrj9",
        "status": "investigating",
        "body": "Our engineers are still investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-15T19:33:25.785+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_gr9s2jnrqmd9_glmxfl55tm9g",
        "status": "investigating",
        "body": "Our engineers are still investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-15T21:02:24.371+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_gr9s2jnrqmd9_sn3rmrmrqmrv",
        "status": "investigating",
        "body": "Our engineers are still investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-15T22:30:11.031+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_gr9s2jnrqmd9_67xkj404q5hg",
        "status": "investigating",
        "body": "Our engineers are still investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-15T23:25:49.596+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_gr9s2jnrqmd9_ngh12d64p4s5",
        "status": "investigating",
        "body": "Our engineers are still investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-16T01:58:38.276+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_gr9s2jnrqmd9_m8p4f36503jf",
        "status": "monitoring",
        "body": "Our engineers have implemented a fix and are monitoring system performance.  We will provide another update as soon as more information becomes available.",
        "createdAt": "2026-07-16T03:12:09.643+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_gr9s2jnrqmd9_cd13fd3njrbz",
        "status": "resolved",
        "body": "Our engineers have monitored the fix and confirmed the issue with delay with account actions has been resolved. All services are now operating normally at this time.",
        "createdAt": "2026-07-16T18:15:58.868+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}