{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-19T10:22:22.571Z"
  },
  "data": {
    "id": "incident_statuspage_scaleway_k5g5sm1qr31j",
    "slug": "scaleway-support-phone-assistance-is-unavailable-2026-09-14",
    "title": "[Support] Phone assistance is unavailable",
    "summary": "[Support] Phone assistance is unavailable",
    "status": "investigating",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-14T10:49:51.097+00:00",
    "updatedAt": "2026-09-18T16:15:27.736+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "scaleway",
      "name": "Scaleway"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/scaleway-support-phone-assistance-is-unavailable-2026-09-14",
      "api": "/api/v1/incidents/scaleway-support-phone-assistance-is-unavailable-2026-09-14",
      "providerHtml": "/providers/scaleway",
      "alerts": "https://outagedeck.com/account?stack=scaleway&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Scaleway reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_scaleway_status",
      "kind": "official_api",
      "name": "Scaleway Status",
      "checkedAt": "2026-09-19T10:20:09.51+00:00",
      "stale": false,
      "officialUrl": "https://status.scaleway.com",
      "statusPageUrl": "https://status.scaleway.com"
    },
    "updates": [
      {
        "id": "update_statuspage_scaleway_k5g5sm1qr31j_jrvpnjqksll8",
        "status": "investigating",
        "body": "Due to an issue with our phone system, only ticket and live chat assistance are currently available.\nWe are currently investigating the situation and will update this status as soon as we have more information.",
        "createdAt": "2026-09-14T10:49:51.194+00:00"
      },
      {
        "id": "update_statuspage_scaleway_k5g5sm1qr31j_zy9hcm4b69jw",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-09-18T16:15:27.733+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}