{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-06T21:45:24.074Z"
  },
  "data": {
    "id": "incident_statuspage_scaleway_fw65l4bhc128",
    "slug": "scaleway-support-delays-in-ticket-processing-delais-de-traitement-des-tickets-2026-10-06",
    "title": "[Support] Call Handling Delays",
    "summary": "[Support] Call Handling Delays",
    "status": "identified",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-06T10:01:49.508+00:00",
    "updatedAt": "2026-10-06T10:17:28.952+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "scaleway",
      "name": "Scaleway"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/scaleway-support-delays-in-ticket-processing-delais-de-traitement-des-tickets-2026-10-06",
      "api": "/api/v1/incidents/scaleway-support-delays-in-ticket-processing-delais-de-traitement-des-tickets-2026-10-06",
      "providerHtml": "/providers/scaleway",
      "alerts": "https://outagedeck.com/account?stack=scaleway&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Scaleway reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_scaleway_status",
      "kind": "official_api",
      "name": "Scaleway Status",
      "checkedAt": "2026-10-06T21:40:09.769+00:00",
      "stale": false,
      "officialUrl": "https://status.scaleway.com",
      "statusPageUrl": "https://status.scaleway.com"
    },
    "updates": [
      {
        "id": "update_statuspage_scaleway_fw65l4bhc128_gzcdl6r6sm29",
        "status": "identified",
        "body": "Due to a high volume of requests, it may be difficult to reach our teams by phone.\nIf needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible.\nThank you for your understanding.\n\nEn raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone.\nAu besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais.\nMerci de votre compréhension.",
        "createdAt": "2026-10-06T10:01:49.723+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}