{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-06T21:14:19.621Z"
  },
  "data": {
    "id": "incident_statuspage_scaleway_kpdnmppv771c",
    "slug": "scaleway-serverless-functions-containers-nl-ams-connectivity-issues-2026-11-05",
    "title": "[Serverless Functions/Containers] - [nl-ams] - Connectivity issues",
    "summary": "[Serverless Functions/Containers] - [nl-ams] - Connectivity issues",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-05T11:22:44.656+00:00",
    "updatedAt": "2026-11-05T15:52:05.32+00:00",
    "resolvedAt": "2026-11-05T15:52:05.296+00:00",
    "provider": {
      "slug": "scaleway",
      "name": "Scaleway"
    },
    "affectedServices": [
      {
        "slug": "scaleway-zones",
        "name": "Availability Zones"
      },
      {
        "slug": "scaleway-products",
        "name": "Cloud Products"
      }
    ],
    "links": {
      "html": "/incidents/scaleway-serverless-functions-containers-nl-ams-connectivity-issues-2026-11-05",
      "api": "/api/v1/incidents/scaleway-serverless-functions-containers-nl-ams-connectivity-issues-2026-11-05",
      "providerHtml": "/providers/scaleway",
      "alerts": "https://outagedeck.com/account?stack=scaleway&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Scaleway reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_scaleway_status",
      "kind": "official_api",
      "name": "Scaleway Status",
      "checkedAt": "2026-11-06T21:10:10.815+00:00",
      "stale": false,
      "officialUrl": "https://status.scaleway.com",
      "statusPageUrl": "https://status.scaleway.com"
    },
    "updates": [
      {
        "id": "update_statuspage_scaleway_kpdnmppv771c_ny397z4gjx36",
        "status": "identified",
        "body": "The scheduled maintenance https://status.scaleway.com/incidents/f7lpf0j1c2sq did not go as planned. Since 09:50 UTC, Serverless Containers services might have faced connectivity issues. Create and update operations were impacted as well.",
        "createdAt": "2026-11-05T11:22:44.832+00:00"
      },
      {
        "id": "update_statuspage_scaleway_kpdnmppv771c_z6rwtcwcpmp6",
        "status": "identified",
        "body": "Serverless Container, Serverless Functions are impacted.",
        "createdAt": "2026-11-05T11:24:03.929+00:00"
      },
      {
        "id": "update_statuspage_scaleway_kpdnmppv771c_nd7h8z8tx02z",
        "status": "identified",
        "body": "Connectivity has been back to normal since 11:06 UTC. We are continuing to monitor the situation.\nWe are still working on restoring create and update operations, which remain impacted.",
        "createdAt": "2026-11-05T11:46:10.299+00:00"
      },
      {
        "id": "update_statuspage_scaleway_kpdnmppv771c_gr99lv75x7wq",
        "status": "identified",
        "body": "As of 12:00 UTC, containers shouldn't be stuck anymore in \"creating\" or \"updating\" status for an abnormal duration.\n\nSome containers with VPC support might have lost connectivity to resources inside the Private Network. A redeployment of the container triggered by users could help solving the situation, but we are investigating.\n\nSorry again for any inconvenience.",
        "createdAt": "2026-11-05T12:17:25.609+00:00"
      },
      {
        "id": "update_statuspage_scaleway_kpdnmppv771c_rf8hcm63vtfd",
        "status": "monitoring",
        "body": "VPC connectivity issues are now stabilized.\n\nUnlike stated previously, only Serverless Containers product is impacted.\n\nWe are now monitoring the situation.\n\nThanks for your understanding.",
        "createdAt": "2026-11-05T12:21:29.22+00:00"
      },
      {
        "id": "update_statuspage_scaleway_kpdnmppv771c_3pdy377n1dz7",
        "status": "resolved",
        "body": "Incident is resolved now.\n\nImpacts for users were limited to nl-ams region, and Serverless Containers product:\n\n- From 10:00 UTC to 11:05 UTC: users received HTTP 5xx errors while calling their containers\n- From 10:00 UTC to 12:00 UTC: some containers were stuck in creating/updating\n- From 09:20 UTC to 12:20 UTC: some containers with VPC support lost connectivity to resources in their PN\n\nThese were all unexpected impacts of the following maintenance: https://status.scaleway.com/incidents/f7lpf0j1c2sq. The upgrade was partially applied, since we stopped it to stabilize the situation. While the situation is stable now, some work will still need to be done to fully complete the maintenance in the future, but we will postpone it for now.\n\nIn more details: a faulty step during our maintenance caused 1) our gateways to misbehave and start returning HTTP 503 errors and 2) VPC attached containers to be detached from their PN. The situation quickly snowballed, as a lot of pressure was made on the infrastructure, causing other unrelated issues (e.g. containers stuck in creating/updating statuses).\n\nDespite our care, and successful upgrades on other regions (e.g. https://status.scaleway.com/incidents/tf28nvnckksz), the issue arose there because of nl-ams region being more crowded. We will perform additional tests before continuing the maintenance.\n\nWe deeply apologize for the inconvenience caused.",
        "createdAt": "2026-11-05T15:52:05.296+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}