{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-21T20:16:12.101Z"
  },
  "data": {
    "id": "incident_statuspage_sauce-labs_bglt9dp1v90g",
    "slug": "sauce-labs-2026-may-13-resolved-service-incident-2026-05-21",
    "title": "2026-May-13 Resolved Service Incident",
    "summary": "2026-May-13 Resolved Service Incident",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-05-21T14:53:43.884+00:00",
    "updatedAt": "2026-05-26T15:08:03.794+00:00",
    "resolvedAt": "2026-05-21T14:53:43.957+00:00",
    "provider": {
      "slug": "sauce-labs",
      "name": "Sauce Labs"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/sauce-labs-2026-may-13-resolved-service-incident-2026-05-21",
      "api": "/api/v1/incidents/sauce-labs-2026-may-13-resolved-service-incident-2026-05-21",
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      "alerts": "https://outagedeck.com/account?stack=sauce-labs&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Sauce Labs reported this event with no impact level.",
    "source": {
      "id": "source_sauce_labs_status",
      "kind": "official_api",
      "name": "Sauce Labs Status",
      "checkedAt": "2026-10-21T20:11:16.344+00:00",
      "stale": false,
      "officialUrl": "https://status.saucelabs.com",
      "statusPageUrl": "https://status.saucelabs.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sauce-labs_bglt9dp1v90g_zx8wdt02pw7h",
        "status": "resolved",
        "body": "Between May 13th 18:47 UTC and May 15th 9:23 UTC, we experienced test details not appearing in the dashboard of the US-East Data Center. This issue has been resolved. All services are fully operational.",
        "createdAt": "2026-05-21T14:53:43.957+00:00"
      },
      {
        "id": "update_statuspage_sauce-labs_bglt9dp1v90g_zxz5c067v646",
        "status": "resolved",
        "body": "### **Dates:**\n\nWednesday, May 13th 2026, 18:47 UTC - Friday, May 15th 2026, 09:23 UTC.\n\n### **What happened:**\n\nCustomers were unable to access test run summaries for Real Device Cloud \\(RDC\\) jobs because events stopped publishing to the jobs Kafka topic in US-EAST.\n\n### **Why it happened:**\n\nAn authentication key used by the message producer unexpectedly lost its permissions during an account cleanup.\n\n### **How we fixed it:**\n\nManually restored the required permissions to re-establish the connection and resume service.\n\n### **What we are doing to prevent it from happening again:**\n\nMigrating to a permanent service account, implementing a Dead Letter Queue \\(DLQ\\) for the jobs Kafka topic, and replaying the missing events to restore customer data.",
        "createdAt": "2026-05-26T15:07:40.21+00:00"
      }
    ],
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      "plan": "public",
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}