{
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    "slug": "sauce-labs-2026-june-18-service-incident-2026-06-18",
    "title": "2026-June-18 Service Incident",
    "summary": "2026-June-18 Service Incident",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-06-18T04:00:39+00:00",
    "updatedAt": "2026-07-06T17:32:59.147+00:00",
    "resolvedAt": "2026-06-18T06:59:38.145+00:00",
    "provider": {
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      "name": "Sauce Labs"
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        "name": "Automated testing"
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    "impactSummary": "Sauce Labs reported a major event for the affected tracked services.",
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      "name": "Sauce Labs Status",
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        "id": "update_statuspage_sauce-labs_ych3m3x10drf_b3hcwmxnz8pb",
        "status": "investigating",
        "body": "Around 3:51 AM UTC we started experiencing lower iOS device availability in the EU-Central data center. Our team is actively investigating the root cause and working toward a resolution.",
        "createdAt": "2026-06-18T05:30:39.348+00:00"
      },
      {
        "id": "update_statuspage_sauce-labs_ych3m3x10drf_ywc8ck42z3zx",
        "status": "monitoring",
        "body": "We have been experiencing device unavailability in our EU-Central-1 data center and have identified the root cause. We have taken remedial action and are currently monitoring.",
        "createdAt": "2026-06-18T06:12:20.774+00:00"
      },
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        "id": "update_statuspage_sauce-labs_ych3m3x10drf_0r5zdrqhz62b",
        "status": "resolved",
        "body": "After taking remedial action, we are now seeing real devices available for testing in the EU-Central-1 data center. All services are fully operational.",
        "createdAt": "2026-06-18T06:59:38.145+00:00"
      },
      {
        "id": "update_statuspage_sauce-labs_ych3m3x10drf_4zst8l25yvq9",
        "status": "resolved",
        "body": "### **Dates:**\n\nThursday June 18 2026, 03:45 UTC - 06:45 UTC.\n\n### **What happened:**\n\nApproximately 7% of iOS devices in our EU data center were temporarily unavailable for customer test sessions after a loss of power to the rack hosting them.\n\n### **Why it happened:**\n\nThe power circuit feeding the affected rack exceeded its capacity, and a protective breaker tripped to safeguard the line - cutting power to the devices on that rack until the circuit was restored.\n\n### **How we fixed it:**\n\nThe affected circuit was reset and power restored to the rack, returning the devices to customer service.\n\n### **What we are doing to prevent it from happening again:**\n\nWe are redistributing power load across affected racks, adding capacity monitoring with early-warning alerts ahead of circuit limits, and introducing a capacity review before new devices are deployed to a rack.",
        "createdAt": "2026-07-06T17:17:56.848+00:00"
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