{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-21T20:15:28.536Z"
  },
  "data": {
    "id": "incident_statuspage_sauce-labs_3n49fgc9wvdp",
    "slug": "sauce-labs-2026-june-1-service-incident-2026-06-01",
    "title": "2026-June-1 Service Incident",
    "summary": "2026-June-1 Service Incident",
    "status": "resolved",
    "stale": false,
    "severity": "critical",
    "startedAt": "2026-06-01T14:02:09.077+00:00",
    "updatedAt": "2026-06-15T23:32:55.716+00:00",
    "resolvedAt": "2026-06-01T18:24:32.108+00:00",
    "provider": {
      "slug": "sauce-labs",
      "name": "Sauce Labs"
    },
    "affectedServices": [
      {
        "slug": "sauce-labs-api",
        "name": "API, dashboard & Connect"
      },
      {
        "slug": "sauce-labs-automated",
        "name": "Automated testing"
      },
      {
        "slug": "sauce-labs-live",
        "name": "Live testing"
      }
    ],
    "links": {
      "html": "/incidents/sauce-labs-2026-june-1-service-incident-2026-06-01",
      "api": "/api/v1/incidents/sauce-labs-2026-june-1-service-incident-2026-06-01",
      "providerHtml": "/providers/sauce-labs",
      "alerts": "https://outagedeck.com/account?stack=sauce-labs&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Sauce Labs reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_sauce_labs_status",
      "kind": "official_api",
      "name": "Sauce Labs Status",
      "checkedAt": "2026-10-21T20:11:16.344+00:00",
      "stale": false,
      "officialUrl": "https://status.saucelabs.com",
      "statusPageUrl": "https://status.saucelabs.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sauce-labs_3n49fgc9wvdp_hys3877wkprm",
        "status": "investigating",
        "body": "We are experiencing an issue where the US-EAST data center is currently unavailable. We are investigating.",
        "createdAt": "2026-06-01T14:02:09.248+00:00"
      },
      {
        "id": "update_statuspage_sauce-labs_3n49fgc9wvdp_flbl5xw7zt1p",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-01T14:55:21.615+00:00"
      },
      {
        "id": "update_statuspage_sauce-labs_3n49fgc9wvdp_yl4q9ztxw5dk",
        "status": "investigating",
        "body": "We have identified the root cause and are working on implementing a fix.",
        "createdAt": "2026-06-01T15:30:00.237+00:00"
      },
      {
        "id": "update_statuspage_sauce-labs_3n49fgc9wvdp_r1xgk4ss0d48",
        "status": "monitoring",
        "body": "Access has been restored to the US-EAST data center.  We are monitoring.",
        "createdAt": "2026-06-01T16:02:55.381+00:00"
      },
      {
        "id": "update_statuspage_sauce-labs_3n49fgc9wvdp_p4pn1pl2lbbp",
        "status": "resolved",
        "body": "After taking remedial action, access to the US-EAST data center is fully restored. This incident is resolved.",
        "createdAt": "2026-06-01T18:24:32.108+00:00"
      },
      {
        "id": "update_statuspage_sauce-labs_3n49fgc9wvdp_vsqkfkdq398d",
        "status": "resolved",
        "body": "### **Dates:**\n\nMonday, June 1st 2026, 13:06 UTC -  15:42 UTC.\n\n### **What happened:**\n\nCustomers served by the US-EAST-4 region were unable to authenticate or start new test sessions because an incomplete TLS certificate chain was deployed to the core directory services. \n\n### **Why it happened:**\n\nA certificate extraction script defect silently truncated the certificate chain after the certificate authority transitioned to a longer hierarchy. \n\n### **How we fixed it:**\n\nReverted the certificate rotation and re-applied the previous known ,good certificate to restore authentication services.\n\n### **What we are doing to prevent it from happening again:**\n\nImplementing pre-deployment certificate chain validation, adding active monitoring, and fixing the script's chain-length limitations.",
        "createdAt": "2026-06-15T23:32:03.251+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}