{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T12:17:37.520Z"
  },
  "data": {
    "id": "incident_statuspage_retool_gb2q3xmfx1qh",
    "slug": "retool-retool-cloud-google-sheets-integration-intermittently-failing-with-2026-04-21-3xmfx1qh",
    "title": "[Retool Cloud] Google Sheets Integration Intermittently Failing with \"Premature Close\" Errors",
    "summary": "[Retool Cloud] Google Sheets Integration Intermittently Failing with \"Premature Close\" Errors",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-04-21T17:16:49.308+00:00",
    "updatedAt": "2026-04-27T14:49:45.375+00:00",
    "resolvedAt": "2026-04-27T14:49:45.353+00:00",
    "provider": {
      "slug": "retool",
      "name": "Retool"
    },
    "affectedServices": [
      {
        "slug": "retool-queries",
        "name": "Queries & RetoolDB"
      }
    ],
    "links": {
      "html": "/incidents/retool-retool-cloud-google-sheets-integration-intermittently-failing-with-2026-04-21-3xmfx1qh",
      "api": "/api/v1/incidents/retool-retool-cloud-google-sheets-integration-intermittently-failing-with-2026-04-21-3xmfx1qh",
      "providerHtml": "/providers/retool"
    },
    "impactSummary": "Retool reported a minor event for the affected tracked services.",
    "source": {
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      "kind": "official_api",
      "name": "Retool Status",
      "checkedAt": "2026-07-13T12:15:03.155+00:00",
      "officialUrl": "https://status.retool.com",
      "statusPageUrl": "https://status.retool.com"
    },
    "updates": [
      {
        "id": "update_statuspage_retool_gb2q3xmfx1qh_s1mhnlwl0h3f",
        "status": "investigating",
        "body": "We are reopening an investigation into an issue where Google Sheets resources are intermittently failing with a \"premature close\" error. This is affecting a subset of users on Retool Cloud. Our team is actively investigating the root cause and working on a mitigation.",
        "createdAt": "2026-04-21T17:16:49.388+00:00"
      },
      {
        "id": "update_statuspage_retool_gb2q3xmfx1qh_jgrh5f5m8k9s",
        "status": "investigating",
        "body": "We are still investigating this issue.",
        "createdAt": "2026-04-21T23:39:24.826+00:00"
      },
      {
        "id": "update_statuspage_retool_gb2q3xmfx1qh_8psytp0wpmf3",
        "status": "identified",
        "body": "We've identified the issue and a fix is being prepared",
        "createdAt": "2026-04-22T17:31:54.937+00:00"
      },
      {
        "id": "update_statuspage_retool_gb2q3xmfx1qh_tpngkpnc2pp4",
        "status": "monitoring",
        "body": "We've deployed a fix and are monitoring the results.",
        "createdAt": "2026-04-22T22:01:51.24+00:00"
      },
      {
        "id": "update_statuspage_retool_gb2q3xmfx1qh_5jn05p0mvqx2",
        "status": "investigating",
        "body": "We are still investigating this issue.",
        "createdAt": "2026-04-23T17:00:17.601+00:00"
      },
      {
        "id": "update_statuspage_retool_gb2q3xmfx1qh_plxjkf4d674z",
        "status": "monitoring",
        "body": "We've deployed another attempted fix and are monitoring the results.",
        "createdAt": "2026-04-24T02:36:52.639+00:00"
      },
      {
        "id": "update_statuspage_retool_gb2q3xmfx1qh_23t6ccjbm6sk",
        "status": "monitoring",
        "body": "We are continuing to monitor for any further issues.",
        "createdAt": "2026-04-25T00:09:03.072+00:00"
      },
      {
        "id": "update_statuspage_retool_gb2q3xmfx1qh_mp1mbr1mhmlh",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-04-27T14:49:45.353+00:00"
      }
    ],
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}