{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-13T04:11:01.047Z"
  },
  "data": {
    "id": "incident_statuspage_rebuy_762v5nmq1ws2",
    "slug": "rebuy-smart-cart-v2-performance-release-native-cart-regression-2026-05-12",
    "title": "Smart Cart V2 Performance Release - Native Cart Regression",
    "summary": "Smart Cart V2 Performance Release - Native Cart Regression",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-05-12T17:10:27.835+00:00",
    "updatedAt": "2026-05-20T15:04:46.133+00:00",
    "resolvedAt": "2026-05-11T15:30:00+00:00",
    "provider": {
      "slug": "rebuy",
      "name": "Rebuy"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/rebuy-smart-cart-v2-performance-release-native-cart-regression-2026-05-12",
      "api": "/api/v1/incidents/rebuy-smart-cart-v2-performance-release-native-cart-regression-2026-05-12",
      "providerHtml": "/providers/rebuy",
      "alerts": "https://outagedeck.com/account?stack=rebuy&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Rebuy reported a major event for the affected tracked services.",
    "source": {
      "id": "source_rebuy_status",
      "kind": "official_api",
      "name": "Rebuy Status",
      "checkedAt": "2026-08-13T04:05:04.944+00:00",
      "officialUrl": "https://status.rebuyengine.com",
      "statusPageUrl": "https://status.rebuyengine.com"
    },
    "updates": [
      {
        "id": "update_statuspage_rebuy_762v5nmq1ws2_5svpmmf8q8qn",
        "status": "resolved",
        "body": "A release to the Rebuy storefront SDK on 2026-05-11 introduced a regression for merchants who have the Rebuy app installed but do not have Smart Cart V2 active: clicks on their native Shopify cart icon stopped opening their theme's cart drawer.",
        "createdAt": "2026-05-12T17:10:27.89+00:00"
      },
      {
        "id": "update_statuspage_rebuy_762v5nmq1ws2_vxn0y7xr9vtx",
        "status": "resolved",
        "body": "**Incident Report: Native Cart Regression** **Date:** May 11, 2026 \n\n**Duration:** 9:36 AM – 12:50 PM ET \\(~3 hours 14 minutes\\) \n\n**Summary**\n\nOn May 11, 2026, a subset of merchants experienced an issue where the cart icon on their storefront was unresponsive to shoppers. The issue was introduced as part of a scheduled SDK release and was fully resolved within 18 minutes of being identified.\n\n**Root Cause**\n\nA performance update to the Rebuy storefront SDK introduced a change that inadvertently interfered with native cart behavior for merchants who do not have Smart Cart V2 enabled. Merchants with Smart Cart V2 active were not affected.\n\n**Resolution**\n\nOnce identified, we reverted the SDK release within 18 minutes. Native cart functionality was restored immediately upon revert.\n\n**What We're Doing**\n\nWe are expanding our pre-release testing coverage to ensure that SDK changes are validated across all merchant configurations before reaching production — including merchants who may not have specific Rebuy features enabled. We are also reinforcing our internal review process to include configuration-specific test cases as a required step before any storefront SDK release. These changes will help us catch unintended side effects earlier in the development cycle and prevent a similar disruption from reaching your store.",
        "createdAt": "2026-05-12T19:14:31.263+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}