{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-23T07:58:20.805Z"
  },
  "data": {
    "id": "incident_statuspage_quickbooks_nmcr9sjp2rbq",
    "slug": "quickbooks-duplicate-transactions-affecting-some-payroll-and-payments-customers-2026-09-16",
    "title": "Duplicate transactions affecting some Payroll and Payments customers",
    "summary": "Duplicate transactions affecting some Payroll and Payments customers",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-16T17:30:53.77+00:00",
    "updatedAt": "2026-09-16T23:02:38.234+00:00",
    "resolvedAt": "2026-09-16T23:02:28.701+00:00",
    "provider": {
      "slug": "quickbooks",
      "name": "QuickBooks"
    },
    "affectedServices": [
      {
        "slug": "quickbooks-enterprise-suite",
        "name": "Intuit Enterprise Suite"
      },
      {
        "slug": "quickbooks-online",
        "name": "QuickBooks Online"
      }
    ],
    "links": {
      "html": "/incidents/quickbooks-duplicate-transactions-affecting-some-payroll-and-payments-customers-2026-09-16",
      "api": "/api/v1/incidents/quickbooks-duplicate-transactions-affecting-some-payroll-and-payments-customers-2026-09-16",
      "providerHtml": "/providers/quickbooks",
      "alerts": "https://outagedeck.com/account?stack=quickbooks&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "QuickBooks reported this event with no impact level.",
    "source": {
      "id": "source_quickbooks_status",
      "kind": "official_api",
      "name": "QuickBooks Status",
      "checkedAt": "2026-09-23T07:55:05.606+00:00",
      "stale": false,
      "officialUrl": "https://status.quickbooks.intuit.com",
      "statusPageUrl": "https://status.quickbooks.intuit.com"
    },
    "updates": [
      {
        "id": "update_statuspage_quickbooks_nmcr9sjp2rbq_479jj8f6p545",
        "status": "monitoring",
        "body": "We're aware that some customers are experiencing duplicate transactions in Payroll and Payments. Our teams are actively working to resolve this issue and correct any duplicate transactions.\n\nIf you have questions or need immediate help, visit intuit.com/support. We're sorry for the disruption and appreciate your patience while we make this right.",
        "createdAt": "2026-09-16T17:30:53.885+00:00"
      },
      {
        "id": "update_statuspage_quickbooks_nmcr9sjp2rbq_htq70q1n5twn",
        "status": "monitoring",
        "body": "We are continuing to monitor for any further issues.",
        "createdAt": "2026-09-16T17:31:02.589+00:00"
      },
      {
        "id": "update_statuspage_quickbooks_nmcr9sjp2rbq_hnwm0qh8j7wc",
        "status": "resolved",
        "body": "This issue is resolved. Payroll and Payments customers have been contacted. Refunds of duplicate transactions are being processed. We're sorry for the disruption and appreciate your patience.",
        "createdAt": "2026-09-16T23:02:28.701+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}