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    "generatedAt": "2026-10-03T23:24:19.998Z"
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  "data": {
    "id": "incident_statuspage_qualys_c9l1r7l1wb7c",
    "slug": "qualys-us-platform-4-significant-delay-in-portal-indexing-im-12885-2026-09-28",
    "title": "US Platform 4: Delay in data processing to the UI for Portal modules [IM-12885]",
    "summary": "US Platform 4: Delay in data processing to the UI for Portal modules [IM-12885]",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-29T04:39:37.987+00:00",
    "updatedAt": "2026-10-01T01:36:03.487+00:00",
    "resolvedAt": "2026-10-01T01:36:03.461+00:00",
    "provider": {
      "slug": "qualys",
      "name": "Qualys"
    },
    "affectedServices": [
      {
        "slug": "qualys-us-platforms",
        "name": "US platforms"
      }
    ],
    "links": {
      "html": "/incidents/qualys-us-platform-4-significant-delay-in-portal-indexing-im-12885-2026-09-28",
      "api": "/api/v1/incidents/qualys-us-platform-4-significant-delay-in-portal-indexing-im-12885-2026-09-28",
      "providerHtml": "/providers/qualys",
      "alerts": "https://outagedeck.com/account?stack=qualys&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Qualys reported a minor event for the affected tracked services.",
    "source": {
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      "kind": "official_api",
      "name": "Qualys Status",
      "checkedAt": "2026-10-03T23:20:11.262+00:00",
      "stale": false,
      "officialUrl": "https://status.qualys.com",
      "statusPageUrl": "https://status.qualys.com"
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    "updates": [
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        "id": "update_statuspage_qualys_c9l1r7l1wb7c_pc91x3lbz1xl",
        "status": "investigating",
        "body": "Qualys Cloud Platform Operations is currently investigating an issue on US Platform 4 that is causing an indexing delay. Users will notice that information will take longer than expected time to be visible within Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), VM Dashboard, and Cloud Agent UI.\n\nFurther updates will be shared as they become available.\n\nTicket Reference for this incident: IM-12885.",
        "createdAt": "2026-09-29T04:39:38.36+00:00"
      },
      {
        "id": "update_statuspage_qualys_c9l1r7l1wb7c_mnngxzd6zd6z",
        "status": "investigating",
        "body": "We are continuing to investigate the issue and are working to identify the underlying cause. We will provide additional updates as more information becomes available.",
        "createdAt": "2026-09-29T20:06:38.034+00:00"
      },
      {
        "id": "update_statuspage_qualys_c9l1r7l1wb7c_n23h3y2y64r8",
        "status": "identified",
        "body": "The issue has been identified and a fix is being implemented.",
        "createdAt": "2026-09-30T16:57:46.095+00:00"
      },
      {
        "id": "update_statuspage_qualys_c9l1r7l1wb7c_t0ks0275fsfc",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-09-30T21:20:39.962+00:00"
      },
      {
        "id": "update_statuspage_qualys_c9l1r7l1wb7c_qrxjdb890m75",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-10-01T01:36:03.461+00:00"
      }
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