{
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        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
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      "premium": {
        "label": "Premium",
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    "generatedAt": "2026-10-03T23:24:20.335Z"
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  "data": {
    "id": "incident_statuspage_qualys_cmnlbf5j2l0x",
    "slug": "qualys-us-platform-3-significant-delay-in-portal-indexing-im-12887-2026-09-29",
    "title": "US Platform 3: Delay in data processing to the UI for Portal modules (IM-12887)",
    "summary": "US Platform 3: Delay in data processing to the UI for Portal modules (IM-12887)",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-29T15:46:53.821+00:00",
    "updatedAt": "2026-10-03T08:09:12.173+00:00",
    "resolvedAt": "2026-10-03T08:09:12.151+00:00",
    "provider": {
      "slug": "qualys",
      "name": "Qualys"
    },
    "affectedServices": [
      {
        "slug": "qualys-us-platforms",
        "name": "US platforms"
      }
    ],
    "links": {
      "html": "/incidents/qualys-us-platform-3-significant-delay-in-portal-indexing-im-12887-2026-09-29",
      "api": "/api/v1/incidents/qualys-us-platform-3-significant-delay-in-portal-indexing-im-12887-2026-09-29",
      "providerHtml": "/providers/qualys",
      "alerts": "https://outagedeck.com/account?stack=qualys&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Qualys reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_qualys_status",
      "kind": "official_api",
      "name": "Qualys Status",
      "checkedAt": "2026-10-03T23:20:11.262+00:00",
      "stale": false,
      "officialUrl": "https://status.qualys.com",
      "statusPageUrl": "https://status.qualys.com"
    },
    "updates": [
      {
        "id": "update_statuspage_qualys_cmnlbf5j2l0x_gny2f1s65h6r",
        "status": "investigating",
        "body": "Qualys Cloud Platform Operations is currently investigating an issue on US Platform 3 that is causing an indexing delay. Users will notice that information will take longer than expected time to be visible within Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), VM Dashboard, and Cloud Agent UI.\n\nFurther updates will be shared as they become available.\n\nTicket Reference for this incident: IM-12887.",
        "createdAt": "2026-09-29T15:46:54.036+00:00"
      },
      {
        "id": "update_statuspage_qualys_cmnlbf5j2l0x_zszr3k3mjn38",
        "status": "identified",
        "body": "We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress.",
        "createdAt": "2026-09-29T22:34:25.063+00:00"
      },
      {
        "id": "update_statuspage_qualys_cmnlbf5j2l0x_xbp6w1xt4n2k",
        "status": "identified",
        "body": "Qualys Cloud Platform Operations is actively working to resolve an issue on the US Platform 3 that is causing indexing delays. \n\nWe are investigating the issue and will provide updates as more information becomes available.",
        "createdAt": "2026-09-30T16:59:30.556+00:00"
      },
      {
        "id": "update_statuspage_qualys_cmnlbf5j2l0x_07x842lpz0d0",
        "status": "identified",
        "body": "We are actively investigating the issue that has caused delays in making data to be visible within Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), VM Dashboard, and Cloud Agent UI.\n\nWe will continue to provide updates on our progress.",
        "createdAt": "2026-10-01T13:11:28.522+00:00"
      },
      {
        "id": "update_statuspage_qualys_cmnlbf5j2l0x_zzh2tx2hl5bl",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-10-02T17:34:02.085+00:00"
      },
      {
        "id": "update_statuspage_qualys_cmnlbf5j2l0x_m6wqbjp1c56j",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-10-03T08:09:12.151+00:00"
      }
    ],
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      "plan": "public",
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    }
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}