{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-18T19:12:19.767Z"
  },
  "data": {
    "id": "incident_statuspage_qualys_1ky02gl8yw44",
    "slug": "qualys-us-platform-3-cloud-agents-not-reporting-current-vm-data-im-12820-2026-08-14",
    "title": "US Platform 3: Cloud Agents Not Reporting Current VM Data (IM-12820)",
    "summary": "US Platform 3: Cloud Agents Not Reporting Current VM Data (IM-12820)",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-14T17:25:55.189+00:00",
    "updatedAt": "2026-08-15T19:46:56.94+00:00",
    "resolvedAt": "2026-08-15T19:46:56.921+00:00",
    "provider": {
      "slug": "qualys",
      "name": "Qualys"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/qualys-us-platform-3-cloud-agents-not-reporting-current-vm-data-im-12820-2026-08-14",
      "api": "/api/v1/incidents/qualys-us-platform-3-cloud-agents-not-reporting-current-vm-data-im-12820-2026-08-14",
      "providerHtml": "/providers/qualys",
      "alerts": "https://outagedeck.com/account?stack=qualys&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Qualys reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_qualys_status",
      "kind": "official_api",
      "name": "Qualys Status",
      "checkedAt": "2026-08-18T19:10:19.041+00:00",
      "officialUrl": "https://status.qualys.com",
      "statusPageUrl": "https://status.qualys.com"
    },
    "updates": [
      {
        "id": "update_statuspage_qualys_1ky02gl8yw44_qkkc17fdcvlc",
        "status": "investigating",
        "body": "Qualys Cloud Operations is currently investigating issue on US Platform 3 where Cloud Agents are currently scanning and checking in but are not reporting current vulnerability results. Users will observe that their agents are still displaying historical data. Further updates will be shared as they become available. The ticket reference for this incident is IM-12820",
        "createdAt": "2026-08-14T17:25:55.305+00:00"
      },
      {
        "id": "update_statuspage_qualys_1ky02gl8yw44_6jxxpsjd6xcx",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-08-14T23:25:34.472+00:00"
      },
      {
        "id": "update_statuspage_qualys_1ky02gl8yw44_hx4759f104lx",
        "status": "monitoring",
        "body": "Mitigation steps have been completed, and service functionality has been restored. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.",
        "createdAt": "2026-08-15T19:11:16.722+00:00"
      },
      {
        "id": "update_statuspage_qualys_1ky02gl8yw44_lqg8f0b0xl0w",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-08-15T19:46:56.921+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}