{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-20T12:13:50.021Z"
  },
  "data": {
    "id": "incident_statuspage_qualys_sw0w28xrfn7l",
    "slug": "qualys-us-platform-1-delay-in-vm-scan-processing-im-12807-2026-08-06",
    "title": "US Platform 1: Delay in VM Scan Processing [IM-12807]",
    "summary": "US Platform 1: Delay in VM Scan Processing [IM-12807]",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-08-06T08:22:47.333+00:00",
    "updatedAt": "2026-08-11T13:00:09.308+00:00",
    "resolvedAt": "2026-08-11T13:00:09.293+00:00",
    "provider": {
      "slug": "qualys",
      "name": "Qualys"
    },
    "affectedServices": [
      {
        "slug": "qualys-us-platforms",
        "name": "US platforms"
      }
    ],
    "links": {
      "html": "/incidents/qualys-us-platform-1-delay-in-vm-scan-processing-im-12807-2026-08-06",
      "api": "/api/v1/incidents/qualys-us-platform-1-delay-in-vm-scan-processing-im-12807-2026-08-06",
      "providerHtml": "/providers/qualys",
      "alerts": "https://outagedeck.com/account?stack=qualys&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Qualys reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_qualys_status",
      "kind": "official_api",
      "name": "Qualys Status",
      "checkedAt": "2026-09-20T12:05:06.209+00:00",
      "stale": false,
      "officialUrl": "https://status.qualys.com",
      "statusPageUrl": "https://status.qualys.com"
    },
    "updates": [
      {
        "id": "update_statuspage_qualys_sw0w28xrfn7l_xzw2s9wpl5qr",
        "status": "investigating",
        "body": "Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing in the US Platform 1. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI. \n\nFurther updates will be shared as they become available.\n\nThe ticket reference for this incident is IM-12807",
        "createdAt": "2026-08-06T08:22:47.46+00:00"
      },
      {
        "id": "update_statuspage_qualys_sw0w28xrfn7l_rx0n10xf9dvx",
        "status": "identified",
        "body": "Qualys Cloud Platform Operations has identified the issue and is currently implementing a fix. This problem is delaying data processing. Users will notice that information takes longer than expected to become available in UI and via API. Further updates will be shared as they become available",
        "createdAt": "2026-08-06T14:26:04.317+00:00"
      },
      {
        "id": "update_statuspage_qualys_sw0w28xrfn7l_k55wpmrnbfgn",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-08-07T08:27:16.231+00:00"
      },
      {
        "id": "update_statuspage_qualys_sw0w28xrfn7l_qvt9s9tdjr4w",
        "status": "monitoring",
        "body": "Mitigation steps have been completed, and service functionality has been restored. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.",
        "createdAt": "2026-08-10T21:12:43.608+00:00"
      },
      {
        "id": "update_statuspage_qualys_sw0w28xrfn7l_lzlz5rtxgvn6",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-08-11T13:00:09.293+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}