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        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
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    "generatedAt": "2026-10-30T09:39:47.582Z"
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  "data": {
    "id": "incident_statuspage_qualys_f94h8m2sz0s2",
    "slug": "qualys-multiple-shared-platforms-patch-deployment-failures-for-kb5123099-2026-09-14-8m2sz0s2",
    "title": "Multiple Shared Platforms : Patch Deployment Failures for KB5123099 – FileHashValidationFailed Error (IM-12864)",
    "summary": "Multiple Shared Platforms : Patch Deployment Failures for KB5123099 – FileHashValidationFailed Error (IM-12864)",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-14T11:26:20.221+00:00",
    "updatedAt": "2026-09-16T16:40:22.864+00:00",
    "resolvedAt": "2026-09-16T16:40:22.846+00:00",
    "provider": {
      "slug": "qualys",
      "name": "Qualys"
    },
    "affectedServices": [
      {
        "slug": "qualys-international-platforms",
        "name": "International platforms"
      },
      {
        "slug": "qualys-us-platforms",
        "name": "US platforms"
      }
    ],
    "links": {
      "html": "/incidents/qualys-multiple-shared-platforms-patch-deployment-failures-for-kb5123099-2026-09-14-8m2sz0s2",
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      "alerts": "https://outagedeck.com/account?stack=qualys&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
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    "impactSummary": "Qualys reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_qualys_status",
      "kind": "official_api",
      "name": "Qualys Status",
      "checkedAt": "2026-10-30T09:30:12.211+00:00",
      "stale": false,
      "officialUrl": "https://status.qualys.com",
      "statusPageUrl": "https://status.qualys.com"
    },
    "updates": [
      {
        "id": "update_statuspage_qualys_f94h8m2sz0s2_1z0stqj64bxy",
        "status": "investigating",
        "body": "Qualys Cloud Platform Operations is currently investigating an issue affecting Patch deployment for KB5123099 across multiple platforms. This issue is resulting in patch deployment failures with the error FileHashValidationFailed.\n \nThe team is actively investigating the issue, and we will share further updates as more information becomes available.\n \nTicket reference: IM-12864",
        "createdAt": "2026-09-14T11:26:20.358+00:00"
      },
      {
        "id": "update_statuspage_qualys_f94h8m2sz0s2_y40wprm35gq3",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-09-14T18:21:02.522+00:00"
      },
      {
        "id": "update_statuspage_qualys_f94h8m2sz0s2_q4dhfqd88h13",
        "status": "identified",
        "body": "The issue has been identified and a fix is being implemented.",
        "createdAt": "2026-09-14T21:31:05.875+00:00"
      },
      {
        "id": "update_statuspage_qualys_f94h8m2sz0s2_znh7p6324cn5",
        "status": "monitoring",
        "body": "A fix has been implemented. Now that the correct hash has been validated, in order for this patch to install, users will need to redeploy the patch by performing one of the following:\n\n1). Create new job with the patch included\n2). Re-run of the previous job created\n3). cloning the old job and execute\n\nIf the Patch is cached, reset will be required as the cached patch will have the same download URL when the error was first observed and continue to fail install. \n\nOnce the patch is redeployed, hash validation and patch install will be successful",
        "createdAt": "2026-09-15T20:06:24.626+00:00"
      },
      {
        "id": "update_statuspage_qualys_f94h8m2sz0s2_yq4p2rsnj7j2",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-09-16T16:40:22.846+00:00"
      }
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