{
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        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
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    "generatedAt": "2026-10-24T17:18:29.957Z"
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  "data": {
    "id": "incident_statuspage_qualys_1xczw68bk3v4",
    "slug": "qualys-eu-platform-2-performance-degradation-in-multiple-modules-im-12933-2026-10-22",
    "title": "EU Platform 2: Performance Degradation in multiple modules (IM-12933)",
    "summary": "EU Platform 2: Performance Degradation in multiple modules (IM-12933)",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-22T09:27:23.827+00:00",
    "updatedAt": "2026-10-24T05:51:57.496+00:00",
    "resolvedAt": "2026-10-24T05:51:57.471+00:00",
    "provider": {
      "slug": "qualys",
      "name": "Qualys"
    },
    "affectedServices": [
      {
        "slug": "qualys-international-platforms",
        "name": "International platforms"
      }
    ],
    "links": {
      "html": "/incidents/qualys-eu-platform-2-performance-degradation-in-multiple-modules-im-12933-2026-10-22",
      "api": "/api/v1/incidents/qualys-eu-platform-2-performance-degradation-in-multiple-modules-im-12933-2026-10-22",
      "providerHtml": "/providers/qualys",
      "alerts": "https://outagedeck.com/account?stack=qualys&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Qualys reported a minor event for the affected tracked services.",
    "source": {
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      "kind": "official_api",
      "name": "Qualys Status",
      "checkedAt": "2026-10-24T17:10:11.923+00:00",
      "stale": false,
      "officialUrl": "https://status.qualys.com",
      "statusPageUrl": "https://status.qualys.com"
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    "updates": [
      {
        "id": "update_statuspage_qualys_1xczw68bk3v4_7vh4m4m1b4qj",
        "status": "investigating",
        "body": "Qualys Cloud Platform Operations is investigating an issue causing delays in displaying agent and scan data and reporting issues in the UI on EU platform-2. We will provide further updates as they become available.\n\nTicket reference for this Incident: IM-12933",
        "createdAt": "2026-10-22T09:27:24.335+00:00"
      },
      {
        "id": "update_statuspage_qualys_1xczw68bk3v4_475wqmhp4m3w",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-10-22T09:34:30.022+00:00"
      },
      {
        "id": "update_statuspage_qualys_1xczw68bk3v4_g4hpdkyydbk8",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-10-22T09:36:55.937+00:00"
      },
      {
        "id": "update_statuspage_qualys_1xczw68bk3v4_vzk519xbvfdy",
        "status": "identified",
        "body": "Qualys Cloud Platform operations has identified the issue and is actively working on a resolution.",
        "createdAt": "2026-10-22T21:00:00.087+00:00"
      },
      {
        "id": "update_statuspage_qualys_1xczw68bk3v4_mjg4vgjxtc8w",
        "status": "identified",
        "body": "Our Cloud Platform Operations team continues to investigate the performance degradation across multiple modules and is actively working to restore normal service.",
        "createdAt": "2026-10-23T10:23:51.671+00:00"
      },
      {
        "id": "update_statuspage_qualys_1xczw68bk3v4_wvck17kpnl1m",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-10-23T15:47:30.447+00:00"
      },
      {
        "id": "update_statuspage_qualys_1xczw68bk3v4_v9dzxf1pm6ml",
        "status": "monitoring",
        "body": "Qualys Cloud Platform Operations has identified the issue and implemented a fix. We have monitored the platform and confirmed that data processing is up to date and the backlog has been fully cleared.\n\nOur team will continue to closely monitor the platform to ensure ongoing stability and uninterrupted data processing.\n\nThank you for your patience and cooperation throughout the resolution process.\n\nFor reference, the incident ticket number is IM-12933.",
        "createdAt": "2026-10-24T00:53:48.674+00:00"
      },
      {
        "id": "update_statuspage_qualys_1xczw68bk3v4_077k93x50x8q",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-10-24T05:51:57.471+00:00"
      }
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