{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-24T16:04:48.938Z"
  },
  "data": {
    "id": "incident_statuspage_qualys_c4trpc0cp0rc",
    "slug": "qualys-eu-platform-2-delay-in-data-processing-to-the-ui-and-via-api-im-12776-2026-07-20",
    "title": "EU Platform 2 - Delay in data processing to the UI and via API (IM-12776)",
    "summary": "EU Platform 2 - Delay in data processing to the UI and via API (IM-12776)",
    "status": "resolved",
    "severity": "critical",
    "startedAt": "2026-07-20T09:09:14.927+00:00",
    "updatedAt": "2026-07-24T01:20:43.676+00:00",
    "resolvedAt": "2026-07-24T01:20:43.657+00:00",
    "provider": {
      "slug": "qualys",
      "name": "Qualys"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/qualys-eu-platform-2-delay-in-data-processing-to-the-ui-and-via-api-im-12776-2026-07-20",
      "api": "/api/v1/incidents/qualys-eu-platform-2-delay-in-data-processing-to-the-ui-and-via-api-im-12776-2026-07-20",
      "providerHtml": "/providers/qualys"
    },
    "impactSummary": "Qualys reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_qualys_status",
      "kind": "official_api",
      "name": "Qualys Status",
      "checkedAt": "2026-07-24T16:00:49.952+00:00",
      "officialUrl": "https://status.qualys.com",
      "statusPageUrl": "https://status.qualys.com"
    },
    "updates": [
      {
        "id": "update_statuspage_qualys_c4trpc0cp0rc_zl2wgbg1155z",
        "status": "investigating",
        "body": "Qualys VM Platform Operations has identified high lag on vm-scan-event which will impact VM, ML as-well Agent scan processing. We are observing the increase in unprocessed scan count and taking required actions.\n\nFurther updates will be shared as they become available.\n\nTicket reference for this activity is IM-12776.",
        "createdAt": "2026-07-20T09:09:15.098+00:00"
      },
      {
        "id": "update_statuspage_qualys_c4trpc0cp0rc_fwwtwxyqh8rz",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-07-21T08:48:26.858+00:00"
      },
      {
        "id": "update_statuspage_qualys_c4trpc0cp0rc_q59b2rq27hm4",
        "status": "identified",
        "body": "Qualys Cloud Platform Operations has currently identified an issue on the Qualys EU Platform 2, and a fix is being implemented. Users will notice that the latest information takes longer than expected to become available in UI and via API for VM, VMDR Mobile, and VMDR OT modules.",
        "createdAt": "2026-07-21T20:52:42.622+00:00"
      },
      {
        "id": "update_statuspage_qualys_c4trpc0cp0rc_jrb9slr0l4qz",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-07-22T02:43:10.65+00:00"
      },
      {
        "id": "update_statuspage_qualys_c4trpc0cp0rc_pl01b1mnlrgp",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-07-24T01:20:43.657+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
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}