{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-02T23:59:08.777Z"
  },
  "data": {
    "id": "incident_statuspage_proton_gtt28l654gb3",
    "slug": "proton-macos-certification-errors-on-the-proton-meet-and-proton-mail-apps-2026-10-02",
    "title": "MacOS Certification Errors on the Proton Meet & Proton Mail apps",
    "summary": "MacOS Certification Errors on the Proton Meet & Proton Mail apps",
    "status": "resolved",
    "stale": false,
    "severity": "critical",
    "startedAt": "2026-10-02T14:54:08.897+00:00",
    "updatedAt": "2026-10-02T18:11:25.946+00:00",
    "resolvedAt": "2026-10-02T18:11:25.922+00:00",
    "provider": {
      "slug": "proton",
      "name": "Proton"
    },
    "affectedServices": [
      {
        "slug": "proton-mail",
        "name": "Proton Mail"
      }
    ],
    "links": {
      "html": "/incidents/proton-macos-certification-errors-on-the-proton-meet-and-proton-mail-apps-2026-10-02",
      "api": "/api/v1/incidents/proton-macos-certification-errors-on-the-proton-meet-and-proton-mail-apps-2026-10-02",
      "providerHtml": "/providers/proton",
      "alerts": "https://outagedeck.com/account?stack=proton&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Proton reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_proton_status",
      "kind": "official_api",
      "name": "Proton Status",
      "checkedAt": "2026-10-02T23:55:04.717+00:00",
      "stale": false,
      "officialUrl": "https://status.proton.me",
      "statusPageUrl": "https://status.proton.me"
    },
    "updates": [
      {
        "id": "update_statuspage_proton_gtt28l654gb3_8bnnmgt10v1x",
        "status": "investigating",
        "body": "Some users on MacOS may be seeing errors stating that our Proton Mail  & Proton Meet apps are qualified as malware. This is an error, there is no actual malware threat, and we're working together with Apple to restore functionality for our MacOS users.\n\nFor context, earlier today one of our developer accounts with Apple was revoked for unknown reasons, causing previously legitimate apps to be blocked at the operating system level on MacOS. In the meantime, we recommend using the webapps. Apologies for the disruptions caused by this, we will communicate further once we have more information and updates.",
        "createdAt": "2026-10-02T14:54:09.018+00:00"
      },
      {
        "id": "update_statuspage_proton_gtt28l654gb3_ztfqdx626mhc",
        "status": "investigating",
        "body": "Dear Proton community,\n\nOn Friday, October 2, 2026, an issue with Apple's developer program caused Proton Mail for Mac and Proton Meet for Mac to stop opening on macOS for some users. MacOS also incorrectly flagged them as malware in some cases.\n\nYour data and accounts are safe. The apps were not compromised, and the malware warning was a false positive. While we continue to work with Apple to resolve the situation, we have also released new versions of the apps to work around the problem for affected users. If you find that either Proton Mail for Mac or Proton Meet for Mac fail to open, you may need to download and install the app again from the links below.\n\nWe apologize for the inconvenience.\n\n- Download Proton Mail for macOS from https://proton.me/mail/download\n- Download Proton Meet for macOS from https://proton.me/meet/download\n\nStay secure,\nThe Proton Team",
        "createdAt": "2026-10-02T16:51:46.445+00:00"
      },
      {
        "id": "update_statuspage_proton_gtt28l654gb3_7qygnb29gbb0",
        "status": "resolved",
        "body": "We've now updated both the Proton Meet and Proton Mail MacOS desktop apps. If you're still receiving a pop-up on your device, please update to the latest version of the desktop apps. Once again, we apologize for any inconvenience this has caused.",
        "createdAt": "2026-10-02T18:11:25.922+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}